Bilingual Customer Service Representative

Bilingual Customer Service AssociateAbacus Staffing is hiring a Bilingual Customer Service Associate for the Fort Myers area. This position is ideal for someone who is professional, reliable, and able to communicate clearly in both Spanish and English. The role focuses on assisting customers, answering questions, providing support, and ensuring a positive customer experience.Key ResponsibilitiesAssist customers in person, by phone, or by email in a professional mannerProvide customer support in both Spanish and EnglishAnswer questions related to services, orders, appointments, or general inquiriesEnter and update customer information accurately in the systemResolve basic customer concerns or escalate issues when neededMaintain clear and professional communication with customers and team membersFollow company procedures and provide excellent customer serviceKeep records organized and updatedSupport daily office or operational tasks as assignedQualificationsBilingual in Spanish and English requiredPrevious customer service experience preferredBasic computer skills requiredStrong communication and problem-solving skillsAbility to work in a fast-paced environmentMust be reliable, professional, and detail-orientedHigh School Diploma or equivalent preferredJoin a team where your communication skills, professionalism, and customer service experience make a difference every day.