Receptionist

Job Description Job Description Job Summary We are seeking a bilingual, patient-focused professional to support front office and scheduling operations in a fast-paced healthcare clinic. This role plays a critical part in ensuring a positive patient experience through appointment coordination, eligibility verification, and accurate financial processing.
Key Responsibilities Manage a high volume of inbound calls, scheduling patient appointments and confirming visit details
Verify patient insurance benefits and eligibility prior to appointments
Enter and track authorizations accurately in the system
Provide front office coverage as needed when team members are on PTO
Complete patient check-in process, including collecting co-pays and verifying demographics
Schedule, confirm, and manage appointments while monitoring daily productivity metrics
Balance daily batches and reconcile end-of-day payments and co-pays with careful documentation
Ensure proper handling, allocation, and recording of payments in compliance with clinic procedures
Deliver professional, compassionate customer service to patients at all times
Required Skills Customer service experience in a healthcare or patient-facing environment
Ability to handle high call volumes and multitask efficiently
Strong attention to detail and organizational skills
Clear verbal and written communication skills
Basic computer proficiency and ability to learn healthcare systems
Preferred Qualifications Experience in the healthcare industry
Bilingual in English and Spanish (strongly preferred)
Familiarity with insurance verification, authorizations, and front office workflows

westpriority26

Experience Level Entry Level
1–2 years of healthcare, customer service, or front office experience preferred
Bilingual Spanish-speaking candidates are highly encouraged to apply
Job Type & Location
This is a Contract to Hire position based out of West Covina, CA.
Pay and Benefits The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in West Covina,CA.
Application Deadline This position is anticipated to close on Jun 5, 2026.

About TEKsystems Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.