Program Support Assistant (OA)

Program Support Assistant (OA)

The Position Description (PD) associated with this position is currently undergoing a classification consistency review in accordance with Office of Personnel Management (OPM) guidelines. This process ensures that similar positions across the VA and federal government are classified consistently based on duties and responsibilities. As a result of this review, the final job title, occupational series, and/or grade level may be adjusted, including the possibility of a lower grade if the duties support that determination. If this occurs, selections will be notified and given the opportunity to accept or decline the revised offer. If a downgrade occurs after entry on duty, prior pay may be subject to overpayment review and potential debt; you will be notified of any determination and your rights.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday through Friday, Full-Time - 8:00AM-4:30PM - tour of duty subject to change based upon facility needs.

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/ PD03591A, PD03592A, and PD03593A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Duties

Performs a variety of clerical, administrative and technical duties.

Assists in the development of internal administrative standard operating procedures.

Assists in resolving administrative problems.

Receives and logs outgoing correspondence reviewing for accuracy.

Develops methods for automating administrative data collection.

Identifies and recommends performance indicators/goals (i,e, performance awards, leave, equal employment opportunities, etc).

Identifies issues and communicates with leadership its effect.

Maintains control of action correspondence, communicating follow up actions.

Coordinates with staff on personnel management matters.

Formulates and recommends changes in administrative policies/procedures.

Compiles and prepares a wide variety of continuing or one-time special statistical and narrative reports.

Maintains a continual accumulation of all types of data for reports.

US Department of Veterans Affairs