Head of Customer Experience — Japanese Bilingual (Hybrid)
Pasona N A, Inc.
Pasona N A, Inc. in Deer Park, NY is seeking a Head of Customer Experience to own the entire customer lifecycle—from lead through onboarding, issue resolution, and repeat business. This role leads the selection, implementation, and ongoing ownership of a new CRM platform to connect Sales, Customer Success, and Operations. You will drive cross-functional initiatives, establish SLAs and metrics, and ensure a seamless, scalable customer experience while collaborating with Sales, Operations, and #J-18808-Ljbffr Pasona N A, Inc.
Vacancy posted 2 days ago
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