Medical Assistant

Job Description

Job Description

The Medical Assistant coordinates daily administrative activities including scheduling, patient check-in and check-out, and patient medical record maintenance. Prepares treatment rooms for clinical examinations and assists Providers with medical procedures and other patient care.

The primary duties and responsibilities of this position include the following. Other duties may be assigned.

• Prepares, cleans and maintains exam and treatment rooms, as well as supplies and equipment.
• Greets patients and guests as soon as they arrive.
• Requests patients’ name and inquire whether they are suffering from a fever, trauma or experiencing any breathing problems.
• Determines if patient is a new or an established patient 
• Calls patients back and escorts patients from the waiting room to scale/vitals area
• Obtains and records patient medical histories, vitals, test results, and x-ray procedures for medical records.
• Prepares patients for examination and treatments.
• Collects background information for the Provider.
• Assists the Provider during exams.
• Answers phone calls and returns messages within 24 hours. Assists Providers in responding to calls.
• Maintains sample medication records.
• Prepares and administers medications to patients as directed by Providers.
• Provides care coordination with Primary Care Physicians, hospital, ER, and community resources.
• Develops relationship with patients as an integral member of the medical team.
• Provides follow-up contact with patients.
• Ensures compliance with all healthcare regulations, including HIPAA and OSHA.

This position doesn’t have direct reports. 

High School degree; plus 1 year of related experience. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Medical Assistant Certification highly preferred.
• CPR Certification
• A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology.
• Pediatric experience highly desired
• Excellent interpersonal, written and oral communication skills
• Ability to thrive in a dynamic and fast-paced environment.
• Able to prioritize duties and manage multiple projects from start to finish with minimal supervision.
• Must possess the ability to take initiative to complete assignments and job responsibilities.
• Exceptional attention to detail and excellent organizational skills.
• Must be able to work weekdays and weekends.
• Ability to effectively work within company’s EMR (EMDs) and Microsoft Office programs.