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Remote Senior Grants & Aid Account Manager

Nelnet

Nelnet is seeking a Senior Account Manager for the FACTS Grant & Aid/Scholarship Granting Organization (G&A/SGO) team. This role drives end-to-end implementation and account management for SGOs and related groups, delivering high-level client support, training, and process optimization.

You will collaborate across Sales, Product, IT, and Operations, ensuring compliance, quality metrics, and customer satisfaction while expanding product utilization and retention.

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Vacancy posted 23 hours ago
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