Scheduling Coordinator

We are seeking a Schedule Coordinator to join our team, full-time. Duties will include maintaining builder/customer accounts and scheduling customer work orders for new construction, commercial, and remodel projects. If you're looking for a position that offers a predictable daytime schedule and a great work-life balance, this may be the perfect opportunity for you. This position will work Monday through Friday, 7:30 - 4:30 or 8:00 - 5:00. Do you enjoy a relaxed, team-oriented work environment with no evenings or weekends? Then one of these positions could be for you! A successful schedule coordinator should have excellent communication and relationship-building skills and enjoy working in a fast-paced environment. Reports to the Schedule Supervisor. Responsibilities Below are some responsibilities that schedule coordinators are expected to assume: Monitoring customer work orders and their portals daily Entering or updating work orders from emails, phone calls, or the client’s portal Communicating schedule changes and reasons for the changes utilizing appropriate methods to all stakeholders Collaborating with team members, internal departments, external providers, and government entities to ensure the fulfillment of customer requests and needs Building relationships with clients to ensure brand and company success Providing regular updates, responding to inquiries, and addressing any client concerns promptly Creating a pleasant experience for clients, co-workers, external providers and management Demonstrating customer service skills and providing solutions to resolve issues Work closely with team members and the Scheduling Supervisor to accomplish the company’s and the department’s goals Other duties as assigned Job Qualifications and Skill Sets Below are the qualifications expected of a schedule coordinator: Ability to multitask and juggle several responsibilities Think analytically and strategically, and have the ability to solve issues Enter data with a high-level of accuracy and attention to detail Excellent technical and verbal/written communication skills Competency using Microsoft Office Suite and the ability to successfully learn new software platforms Excellent planning, organizational, and time management skills Customer service experience A track record of following through on commitments Experience using scheduling or customer relationship management software is a plus Some construction or plumbing industry knowledge is a plus but not required Prior experience working for a home builder is not required, but is a big plus Spanish speaking is a plus but not required Benefits Available Flexible hours Weekly pay Laid-back environment

THIS POSITION WILL REQUIRE A BACKGROUND CHECK.