Account Manager

Account Manager Overview As an Account Manager you’ll play a key role in supporting client accounts and ensuring a smooth, high-quality service experience. You’ll partner closely with internal teams, carriers, and clients to manage day‑to‑day needs, support renewals, and help deliver effective employee benefits solutions. How you’ll make an impact Client Support Serve as a day‑to‑day contact for client questions and support needs Maintain accurate client records to ensure seamless service Assist with open enrollment, including scheduling, preparation, and follow‑up Help build strong relationships with insurance carriers and support client retention Participate in quarterly client check‑ins and service reviews Account Management Support renewals, enrollments, and ongoing account maintenance Review policies, endorsements, and audits for accuracy Partner with carriers to ensure correct plan setup and resolve discrepancies Help manage financial and utilization reporting for clients Keep systems such as BenefitPoint and agency tools updated and organized Assist with compliance‑related documentation and processes Insurance & Technical Support Ensure carrier quotes are received on time and review for completeness Identify gaps or issues in quotes and follow up as needed Leverage your knowledge of employee benefits to support the team and clients Qualifications 2–5 years of experience in employee benefits or a related field Active Life & Health license Working knowledge of employee benefits plans and coverages Comfortable working with clients via phone, email, and in person Strong problem‑solving and communication skills Experience with agency management systems (or ability to learn quickly) Proficient in Microsoft Office (Excel, PowerPoint, etc.) What Makes You a Great Fit Detail‑oriented with strong critical thinking skills Enjoy supporting a team and delivering great client service Clear, professional communicator (written and verbal) Organized and able to manage multiple priorities Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Minimum Core Benefits Medical/dental/vision plans, which start from day one! Life and accident insurance 401(k) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other Benefits Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... Equal Employment Opportunity We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr