Supervisory Information Technology Specialist

Summary Located in the Bureau of Diplomatic Technology, Office of the Chief Information Officer (DT/CIO). Serves as a Supervisory IT Specialist for the Office in providing authoritative analyses and advice for the CIO concerning the organizational structure, strategic resources and processes and capabilities needed to furnish global IT support for the Department across the enterprise. Responsibilities Provides strategic advice and executive support to the CIO, coordinating high-priority IT, cybersecurity, policy, operational, and management matters that affect the Bureau and Department's global technology mission. Leads and coordinates cross-cutting Bureau initiatives, working with senior leaders and stakeholders to establish priorities, resolve complex issues, assess operational impacts, and ensure timely execution of CIO decisions and priorities. Directs the activities of the CIO's executive support staff, establishing work priorities, overseeing performance and resources, and ensuring effective coordination of executive-level taskings, briefings, engagements, and special projects. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-15 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards; Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs; Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience; Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. Anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. AND Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing senior-level advice and oversight for complex IT programs, including developing policies, strategic plans, program priorities, and recommendations that support enterprise-wide mission objectives. Experience advising senior executives and coordinating high-profile IT initiatives across multiple organizations, including analyzing complex issues, developing executive-level recommendations, leading senior-level engagements, and representing organizational priorities. Experience supervising a multidisciplinary workforce, including establishing priorities, assigning and evaluating work, managing performance and resources, overseeing contractors, and resolving complex organizational or operational issues. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position. Education Education requirements do not apply to this vacancy announcement. Additional Information To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the “Request a Reasonable Accommodation” button within the Assessment Application. For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at View email address on click.appcast.io. OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review. Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision. Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly at View email address on click.appcast.io. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.