Chick-fil-A Shift Lead

Job Description

Job Description

Company: Chick-fil-A Gaffney

• Owner/Operator John Leary has been leading Chick-fil-A Gaffney for over 10 years
  
• Chick-fil-A Gaffney is a high-volume interstate restaurant known for its expansive drive-thru
  
• John and the team do a monthly Cookies for Community challenge, where a percentage of cookie sales are donated to local charities
  
• Annual sales volume is above the chain average of $9 million
  
• Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  
• Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  
• Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  
• Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
  

Value and Appreciate Employees

• Health Insurance
  
• Bonus Opportunities
  
• 401(k)
  
• Paid Vacation
  
• Flexible and Consistent Scheduling
  
• Overtime Available
  
• Tuition Discounts at Over 100 Colleges
  
• Never work on Sundays
  
• Excellent Career Advancement Opportunities
  

Opportunity

We are looking for an enthusiastic and ambitious Shift Lead to join our team at Chick-fil-A Gaffney . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth to get you into a senior leadership role specifically suited to match your strengths.

Your Impact

• Delivering operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively operate a multi-million dollar business
  
• Building high performance teams, identifying and coaching up-and-coming leaders.
  
• Manage a team of 20+, creating an inspiring vision, coaching and holding people accountable to high standards
  
• Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  
• Providing the highest quality of guest service through all contact points
  
• Maintaining a work environment that ensures and promotes food & team safety
  

Background Profile

• 1+ years of Leadership experience (Required)
  
• Ability to close (work until 11pm) at least 3 days per week (Required)
  
• Self-motivated to seek out learning opportunities
  
• High character and professionalism
  
• Hospitality experience (preferred)
  
• Passion for Chick-fil-A's values
  

Apply now and you will be contacted ASAP .