Claims Administrative Support Specialist

As a claims administrative support specialist , you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable. Minimum Qualifications High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience [OR] one year post-secondary education Preferred Skills Proficiency using office equipment Proven organizational skills Ability to multi-task and quickly switch duties Communication skills with the ability to work in a team-environment Customer service and follow-up skills Schedule Monday through Friday 8:00 AM - 5:00 PM. Location This is a 100% in-office customer-facing position working in our Shreveport, LA. Compensation $17.31/hourly - $21.63/hourly Gainshare annual cash incentive payment up to 16% your eligible earnings based on company performance Benefits 401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, including volunteer time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance Physical requirements and working conditions May require lifting Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role. #J-18808-Ljbffr Progressive Insurance