Senior A/R Specialist

Our client, a well-established hospital system, is seeking a highly skilled Senior Accounts Receivable (A/R) Specialist to support revenue cycle excellence within the Patient Accounts department. This role is ideal for a seasoned hospital A/R professional who thrives in a leadership capacity, enjoys mentoring staff, and brings strong technical expertise in billing, follow-up, and payer compliance.


Compensation : $90000 - $93000


Job ID : 44831


Job Function:

• Provide daily guidance, coaching, and support to Patient Accounts staff
• Serve as subject matter expert for A/R processes, workflows, and EMR systems (EPIC preferred)
• Ensure hospital policies, performance standards, and billing regulations are consistently followed
• Review and resolve third-party outstanding balances, denials, and rejections
• Analyze remittance advice to ensure accurate payment per contract terms
• Perform charge corrections, adjustments, recoding, rebilling, and late charge processing
• Monitor billing edits, host systems, and claim scrubbers to ensure timely billing
• Manage account aging and high-risk accounts
• Initiate patient and insurance refunds as appropriate
• Conduct staff training, quality reviews, and performance audits
• Lead or participate in departmental meetings and performance reporting
• Identify trends, workflow gaps, and process improvement opportunities
• Collaborate with vendors, payers, and internal departments to resolve issues
• Respond professionally to patient, staff, and physician inquiries or complaints
• Assist leadership with regulatory compliance, documentation, and engagement initiatives
• Escalate issues to management and contribute to continuous improvement efforts
• Perform additional duties as assigned

Job Requirements:

• High School Diploma or GED required
• Bachelor's degree in Business, Healthcare Administration, or related field strongly preferred
• Equivalent combination of education and relevant experience will be considered
• 3-5 years of hospital patient accounting or business office experience required
• Previous Team Lead or senior-level experience in a hospital setting strongly preferred
• Strong working knowledge of insurance billing, follow-up, denials, and payer contracts
• Experience with electronic medical record systems; EPIC preferred
• Advanced proficiency in Microsoft Office, including Excel and reporting
• Strong leadership skills with the ability to train, educate, and motivate team members
• Excellent verbal and written communication skills
• Knowledge of medical terminology required
• Highly detail-oriented with strong problem-solving and multitasking abilities
• Ability to manage confidential information with integrity and professionalism
• Certified Patient Financial Services Specialist (CPFSS) certification required
  • Certification must be completed during onboarding and prior to start date

Disclosure: The hourly rates and/or salaries listed may or may not reflect total compensation packages including bonus and fringe benefits, etc., nor are the advertisement(s) posted a guarantee of a certain compensation package for a position or bona fide offer of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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44831