Farmers Insurance Customer Service and Sales Representative

Job Description

Job Description

Are you looking for an opportunity to put your skills to better use? Cole Munge Farmers Insurance in East Peoria, Illinois, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Customer Service and Sales Representative . You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve sales goals and service standards. Whether you have experience in the industry or are looking to start down a new career path, this may be the place for you. No previous industry experience? No problem! If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know to be successful with Cole Munge Farmers Insurance. Entry-level applicants will begin with a $XX,XXX base salary and can earn additional compensation during their first year. Are you an experienced customer service representative? Amazing! If you are an experienced customer service representative looking for a new opportunity, this may be the place for you. Experienced applicants start with a $XX,XXX base salary and top performers earned an additional $XX,XXX in commission last year. You will also benefit from additional training and development opportunities, making this a great opportunity to transfer and grow your skills. If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each customer, this may be the role for you. Apply today!

Responsibilities

• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Document each customer contact in eAgent.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must be awesome at opening doors and getting appointments from a cold start.
• Must be highly self-motivated.
• Professional phone etiquette.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property Casualty insurance license is required.
• A Life Health Insurance license is required.
• Previous work experience in sales, marketing, promotions or telemarketing.

Benefits
Paid Time Off (PTO)###Flexible Schedule###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Base Salary Plus Commission and Bonuses###Work-Life Balance###Weekly Training###