Security Officer

Security OfficerOur guests and employees depend on Security to be prepared and respond quickly to a multitude of emergencies. Security Officers will often be tasked with making split second decisions to ensure the safety and security of our guest and employees. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.Specific Job Functions:Patrol any and all areas of T.I. property to greet guests and handle any issues which may ariseEscort Guest and Employees as necessaryOperate a two-way radio to communicate with the Control Room and other Security staffResolve complaints and issues involving both guests and employeesMonitor access to restricted areasProvide assistance to disabled / impaired individuals including those in wheelchairsRemove and carry drop boxes from the gaming tablesMonitor access to guest rooms by checking room keys at the elevator lobbyOperate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off the propertyProvide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies ariseUse a computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaintsWork in a high pace high stress areas and situationsMake split second decisionsAssist in fire situationsAssist in evacuationsEngage persons who are in violation of Hotel policy and procedure or in violations of federal, state, county, city or local laws and ordinances up to and including detentions and arrestsAble to remain calm, polite, professional and yet stay firm with your actions when engaging such personsPerform all duties deemed for the success of the departmentResponsibilities/Qualifications:At least one year customer service experience requiredPrevious Security and/or Military experience preferredMust be able to complete the following training during your probation period or when the first class is available:Covers all aspects of the jobTraining packet with managementCPR – Cardiopulmonary ResuscitationAED – Automated External DefibrillationFirst AidOxygen AdministrationMDTS – handcuffing/control and restraint trainingNo Guard Card neededThis training needs to be maintained throughout your employmentTo be eligible for or remain in a full-time position within the Security Department you must be able to complete and stay proficient in the following:Security iTrakPhotosScannerReport paperworkDigital video system including video review, video exporting and printing photos from videoReport Writing:Security Command and Control Room:High stress and fast paced situationsSecurity iTrakDigital video system to include learning all cameras and placement, watching multiple monitors, all camera numbers, camera control, video review, exporting video and printing photos from videoDispatching multiple Security members and multiple callsMultiple telephone lines including emergency services linesMultiple alarm panels including the Life Safety SystemEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.