Service Technician

Job Description

Job Description

Do your team members see you as a role model and leader? Do you want to work for a company where your work matters? Do you enjoy traveling and being able to work on different job sites? If so, we want you on our team!      

Working under the direct supervision of the Asset Management team, the Service Technician will be responsible for diagnosing, troubleshooting, repairing and maintaining existing flat rooftop, canopy, and ground-mount solar systems and associated equipment. The Service Technician will work in collaboration with the Asset Management team, Clients, and Vendors to ensure investigations and repairs are completed in a timely and professional manner and to the level of quality expected by Centrica Business Solutions and our clients.

The Service Technician will be primarily responsible for executing repair activities including supporting the coordination, planning, and direction of all investigative and repair-related activities and will liaison with the Asset Management team, Manager of Assets and Services, Clients and other key personnel throughout the duration of each job.

Our Service Technician contributes to the team by:

• Properly and efficiently inspecting, troubleshooting, diagnosing and repairing all issues related to previously installed solar panels and all associated equipment in accordance with national codes, local, state and federal laws as well as company procedures.
• Accurately comprehending plans, specifications, technical documents, contracts and other job-related documentation to be able to properly complete diagnosis, troubleshooting, repair and inspection work completed and assure compliance with applicable codes and industry standards, project specifications and quality assurance throughout the duration of the contract.
• Communicating with potential, current and previous customers in a professional manner to provide product knowledge, scope of work as well as answer any questions.
• Maintaining open and effective communication with subordinate supervisory personnel, regarding all activities within each job while ensuring occupational health and safety of all coworkers, subcontractors, clients, guests and assets in accordance with local, state and federal regulations, departmental and company policies, as well as industry standards and practices.
• Providing daily logs, photos, updates, reports, and any documentation pertaining to the status of the job using mobile phone or tablet.
• Performing daily job site work completion and reviews ensuring applicable quality control measures in accordance with Centrica Business Solutions policies and procedures.
• Maintaining and promoting an organized job site and/or working environment.
• Working in collaboration with the Asset Management team, colleagues, and subcontractors to ensure the company’s overall objectives, goals, operational functions as well as policies and procedures and expectations.
• Maintaining current and proficient knowledge of uniform building codes and inspection processes.
• Maintaining current and valid certifications as required by Centrica Business Solutions and deemed necessary by safety, local, state and federal laws.

The core components needed to be successful in this role are (i.e. must haves):

• Minimum 2 years’ experience in the Solar Industry or 3 years’ experience in the Electrical Field 
• OSHA 30
• Ability to work in a diverse environment with minimal supervision and direction
• Ability to work simultaneously and effectively on multiple tasks and projects with varying degrees of complexity
• Familiarity and ability to utilize company-issued laptop computer for both on-site diagnostic repairs to equipment and accessing web-based monitoring platforms to diagnose or review system operation remotely. Prior work or familiarity with SCADA and machine language a plus
• Extensive understanding of construction site practices, procedures and safety protocols
• Excellent written and verbal communications skills as well as grammar and spelling proficiency required with the ability to speak, read and write fluent English
• Ability to maintain a professional and organized working environment, while demonstrating ethical practices and behaviors with sound judgment abilities
• Valid driver’s license, clean driving record and reliable transportation
• High School Diploma or Equivalent

The following are a definite plus , so if you’ve got any of these be sure to tell us!

• Electrical certification (Journeyman, Install, Low Voltage, etc.) 

This position is Monday through Friday 7:00 a.m. to 3:30 p.m. (40 Hours/Week) with occasional evening and weekend overtime. This position will require frequent, mandatory short and long-distance travel throughout California. The ability to travel up to five (5) days per week is a requirement.

Our Team and Culture:  

We offer a culture filled with collaboration, passion, reliability, trustworthiness and more! We don’t just talk the talk but we actually walk to walk here and can show this through our employee feedback – check it our yourself to see what employees are saying: 

• High level of employee engagement 
• Trust in leadership 
• Senior leaders listen and act 
• Wellbeing 
• Employees feeling valued 
• Strong focus in health and safety 
• Strategy & direction 

What we do:

Digitalization and climate change mean organizations need to be more energy efficient and resilient to limit their impact on the environment while maintaining control of their energy spend .

At Centrica Business Solutions, we deliver integrated energy solutions that balance profitability and sustainability.   

By bringing together the right combination of technologies and approaches, we help organizations get the most value from their energy and energy infrastructure, helping them solve their energy challenges and harness new opportunities in a changing world. As an Energy Service Company (ESCO), our broad portfolio includes:  

• Energy Efficiency Solutions including HVAC, lighting, controls, building envelope, water 
• Solar and Energy Storage  
• Electric vehicle and battery storage solutions  

Our benefits and perks:

At Centrica Business Solutions, we ensure you are supported and valued. To help do this, we offer a competitive compensation and benefits package. Some of our benefits & perks include:  

• Medical/Dental/Vision Insurance  
• HSA, with company match  
• FSA/DCA  
• Paid Time Off  
• 401(k), with company match  
• Life Insurance  
• Accident Insurance  
• Employee Wellness Program  
• Fitness Reward Program  
• Employee Training and Development Opportunities  
• Casual attire with professional and fun work environments  
• Flexible/hybrid work opportunities  
• Fungineering (We Engineer the Fun!)  

The US base salary range for this full-time position is $32.00-50.00/hr + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location and expectations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, commission, or benefits. 

This position is prevailing wage eligible  

Centrica Business Solutions is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.