Director OF Clinical Operations

Description Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org. Take on a key leadership role with our Venice Family Clinic as a Director of Clinical Operations. The Director of Clinical Operations is responsible for ensuring successful day-to-day clinical operations and delivery of clinical services across the sites of Venice Family Clinic. Key Responsibilities include: Overseeing the operational efficiency and quality of clinic services at all assigned clinic sites, including direct supervision of Clinic Managers. Oversees functions including front desk, medical assistants, medical records, and specialty department staff. Lead efforts to improve quality outcomes and clinic operations in a way that contributes to an enhanced experience for staff and patients. Oversee the functioning of key systems vital to clinic operations, including: efficient systems for scheduling; management of clinic flow; referral tracking and panel management. Play a central role in the clinic's goal to achieve and maintain Patient Centered Medical Home (PCMH) recognition and optimizing electronic health records (EHR) and other Health Information Technology. Leads and facilitates key process improvements in patient access measures, clinic flow, population based quality improvement, and patient experience. Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $105,700.00 - $234,500.00 Annual. The budgeted salary range that the University reasonably expects to pay for this position is about $105,700.00-$145,000.00 Annual. Qualifications Required: Bachelor's degree in Public Health, Healthcare Administration, Business, or a related field required (equivalent combination of relevant work experience will be considered). 3-5 years of progressively responsible experience in program coordination, project management, or site operations within community-based health or social service settings. Management or supervisory experience in a healthcare or medical setting. Experience overseeing outreach, prevention, or mobile care teams. Familiarity with quality and process improvement methodology, such as Lean. Ability to use MS Office programs, including MS Word, Excel and Outlook. Working knowledge of federal and state regulations that impact clinic operations, including HIPAA, Title 22, Medi-Cal, and HRSA. Effective problem solving and ability to analyze and use data for decision making. Ability to accurately and efficiently use Health Information Technology (HIT) Systems, including running reports. Ability to embrace, manage diversity and build and maintain successful teams. Ability to effectively interact with people and develop positive relationships while being tactful, respectful, and direct in communication. Ability to work flexible and extended hours and travel between sites as needed. Preferred: Master's degree in Public Health, Healthcare Administration, Business, or a related field. Multisite supervisory experience. Bilingual English/Spanish written and verbal fluency. #J-18808-Ljbffr