Security Officer - Critical Facility

Job Description

Job Description

This position is responsible for the safety and security of the facilities they protect. Our Critical Facility Officers allow us to accomplish our company’s core purpose which is “to service, secure and care for the people and businesses in our communities.” Critical Facility Security Officers act as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests or employees at the site.

RESPONSIBILITIES:

• Ensure the facility is provided with high quality security services to protect people and property.
• Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons.
• Report safety concern, security breaches and unusual circumstances both verbally and in writing.
• Preserves order and acts to enforce regulations and directives for the site pertaining to personnel, visitors and premises.
• Monitors closed circuit television systems and alarms; Reports safety concerns, security breaches and unusual circumstances both verbally and in writing.
• Maintains awareness and familiarity with the site-specific operations performance manual and post orders.
• Meets and continues to meet any applicable state, county and municipal licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications.
• Build, improve, and maintain effective relationships with both client employees and guests.
• Answer questions and assist guests and employees; Answer phones or greet guests/ employees in a professional, welcoming manner.
• Patrols the facility on foot or in a vehicle.
• Could be required to work for multiple clients at multiple locations; covering special projects, call offs, vacations and open shifts.

QUALIFICATIONS:

• High school diploma or equivalent required; at least 21 years of age
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Be able to obtain a valid Guard License as required in the state for which you are applying, maintain current active status of all required License at all times, and must carry the License at all times while on duty. We provide free training for any hires who do not possess a card/license.
• As a condition of employment, candidate must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver’s Record check.
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Ability to handle both common and crisis situations at the client site, calmly and efficiently.
• Professional, articulate and able to use good independent judgment and discretion.
• Must possess effective oral and written communication and interpersonal skills.
• Ability to successfully interact at all levels of personnel and the general public in a professional and effective manner, including with clients.
• Have intermediate computer skills to operate innovative wireless technology at client specific sites.
• Highly organized and ability to follow procedures concisely and consistently; high level of compliance and unwavering integrity to oversee and ensure policies are enforced in a self-directed environment.
• Must be able to frequently prepare reports and read and understand all operating procedures and instructions.
• Must possess one or more of the following:
• 3 years civilian law enforcement
• 3 years private or corporate security experience
• 3 years military experience with a positive discharge
• Criminal Justice Degree or law enforcement related degree, Associates or higher
• Graduate of a law enforcement training academy

PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
• The employee must constantly walk, stand, reach with both hands and arms, and must be able to drive a vehicle. The employee may occasionally maneuver up to 40 pounds. May be required to climb stairs on an intermittent basis at client sites.
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
• Work in various environments including adverse outdoor conditions such as cold, rain or heat.
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
• Remain flexible to ever changing environments; adapt well to different situations.