Sales Consultant

Overview Job title: Sales Consultant (Full Time) – Syracuse, NY Job Summary The Sales Consultant is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards. Responsibilities Realize that business is built on customer satisfaction and devote yourself to guaranteeing satisfaction to customers. Give feature presentations of new or used vehicles tailored to the customer’s interests and needs. Demonstrate new and used vehicles (including test drives). Deliver vehicles to customers. The delivery process includes review of the vehicle’s operating features, warranty, and paperwork; and it lays the foundation for customer loyalty. Attend sales meetings. Maintain an owner follow-up system that encourages repeat business and makes the owner conscious of the sales representative so that the customer will refer leads and prospects. Maintain a prospect development system which includes a group of prospect locators and sales associates. Keep abreast of new products and customer benefits of new features, accessories, etc. Assist in lot and inventory maintenance such as moving cars, cleaning off snow, keeping track of keys and equipment. Maintain CSI in the top 10% of the group. Support and endorse dealership policies and procedures as set forth by dealership management and manufacturers’ standards. Additional Responsibilities Establish personal income goals consistent with dealership productivity standards; the minimum production standard is eight new and used deliveries per month. Devise a strategy to meet these goals. Provide a lease presentation to every customer. Work according to manufacturers’ standards. Report to management concerning objectives, planned activities, reviews and analyses as requested. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time or plan more effectively. Understand automobile terminology and stay current with technological changes in the product. Familiarize yourself with competitive products, including equipment, prices, models, series, and trading practices. Collaborate with the service department in accordance with dealership policy, emphasizing to the customer the quality and availability of repairs in the service department. Know and understand the federal, state, and local laws governing retail auto sales. All salespeople strive to the highest standards of customer satisfaction and aim to be within the top 10% of the group. Qualifications High School Diploma or General Educational Development (GED). Valid New York State Driver License. Ability to prioritize and organize work in a multitasked environment. Excellent verbal and written communication skills. Strong organizational skills with the ability to manage multiple tasks and details simultaneously. Financial and accounting knowledge. Ability to work productively in a fast-paced, stressful environment. Skills and Tools Microsoft Office (Word, Outlook, Excel) and CDK software. Physical and Environmental Requirements Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists. Will move throughout the dealership facility for most of the shift and will spend time outdoors showing vehicles and driving during test drives. Work may require occasional weekend and evening hours. Compensation This position is a base salary plus commission. Hazards and Safety Slips, trips and falls, ergonomic injuries, and occasional lifting. Breaks are encouraged; training provided on safety techniques. Disclaimer All requirements are subject to modification to reasonably accommodate individuals with disabilities. This job description does not state or imply that these are the only duties to be performed. Employees may be required to perform other job-related duties as requested by their supervisor. The dealership reserves the right to add to or revise duties at any time at its sole discretion. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. #J-18808-Ljbffr Maguire Automotive Group