PT30 Teller - Conroe Branch

Overview This role is part‑time, scheduled at 30 hours per week The Teller position delivers superior and efficient service to members who interact with the credit union through branch locations. The teller processes transactions, educates members about available service channels, and refers members to appropriate branch employees or departments, all while meeting or exceeding the set service standards. Responsibilities Process member transactions accurately, efficiently, and timely, including deposits, withdrawals, loan payments, and check cashing. Daily balance cash drawers and correct any discrepancies. Provide information and referrals for new accounts, lending, insurance, and investments. Comply with all company policies, procedures, applicable laws, and regulations (e.g., Bank Secrecy Act, Patriot Act, OFAC). Qualifications Minimum of one to three years of similar or related experience, including cash handling and customer service, is preferred. Education and Certifications A high school diploma or equivalent. Interpersonal Skills Courtesy and tact are essential. The role involves frequent personal contact with customers and effective communication in writing and orally. Other Skills Professional courteous communication. Accurate and timely data entry. Working knowledge of Microsoft Word, Outlook, and Excel (preferred). Strong customer service skills. ADA/Physical Requirements Primarily sedentary work with limited physical exertion. Ability to lift a cash box up to 10 lbs and coin bags up to 30 lbs on occasion, climb/descend stairs, operate office equipment, stand for long periods, work on a computer 6–8 hours per day, and work extended hours when required. Working Conditions Indoor, climate‑controlled shared work area with minimal noise. Mental and Emotional Requirements Perform job functions independently or with limited supervision, follow written and oral instructions, communicate clearly, use basic math and accurate spelling, handle diverse personalities professionally, maintain composure under stressful deadlines, manage multiple priorities, and exercise discretion on confidential matters. Compensation and Benefits Competitive salary and top‑tier benefits. Part‑time employees may receive up to $2,000 per year in tuition reimbursement. EEO Statement Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits. #J-18808-Ljbffr Smart Financial