Chat Support Agent
Kelly
Chat Support Agent
For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking a Chat Support Agent to work at Nissan in Smyrna, TN. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Job details: Pay Rate: 25.00/hr Schedule: Mon-Thurs onsite 7am-4pm and Fridays remote after training
Why you should apply to be Chat Support Agent: Join a leading automotive brand known for its commitment to innovation and customer satisfaction. Enjoy a collaborative work environment that values teamwork and communication. Benefit from opportunities for professional growth and development within the company. Work with cutting-edge technology and tools to support dealership operations effectively.
What's a typical day as Chat Support Agent? You'll be: Providing help desk assistance and direction on chat to dealership service, parts, and warranty departments, fielding general inquiries regarding vehicle maintenance, service, or repair. Documenting all cases with required information, searching databases for similar matches, and closing out completed cases. Analyzing decisions from the customer's viewpoint and recommending actions that align with customer needs and values.
This job might be an outstanding fit if you: Have good interpersonal and communication skills, with a typing speed of at least 40 WPM. Bring two or more years of experience in a professional environment, preferably in automotive service. Hold a high school diploma (AA degree preferred) and possess basic knowledge of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
What happens next Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Chat Support Agent today!
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