Senior Account Representative
Genuine Parts Company
SUMMARY The Senior Account Representative focuses on large customers and is responsible for expanding relationships with existing customers by up-selling and cross-selling. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. JOB DUTIES
- Increases revenue and profitability through generation of new business and further development of existing accounts.
- Generates new leads by networking, cold calling, researching various directories and internet sites.
- Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
- Understands complex requirements from customers for preparation of customized quoting.
- Delivers effective sales presentations and ensures technical requirements are met.
- Assists with on-site troubleshooting of customers' concerns.
- Works with and coordinates vendor resources to build relationships and support sales.
- Performs other duties as assigned.
- Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
- Excellent written and verbal communication skills.
- A proficient understanding of key sales principles and best practices.
- Ability to influence customers, while maintaining healthy relationships.
- Ability to take initiative and work with limited direction.
- Ability to multitask and manage time well.
- Ability to use Microsoft Office.
Vacancy posted 3 days ago
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