Customer Service Rep
The Wade Companies
JOB DESCRIPTIONhandle calls, emails and texts from customers and prospective customers about services provided by Wade Cleaners. Job will involve communicating with both customers over phone and in person and internally to resolve issues. Cash Handling and processing Invoices / payments.RESPONSIBILITIES AND DUTIESWhere appropriate, resolve issuesReport issues within companyMaintain contact for long-term fixesBring attention past Due AccountsReceive customer communicationsDetermine customer needsAccurately record customer issueVerify account informationQUALIFICATIONS/ REQUIREMENTSCapacity for high call volumePatience with tough requestsFriendly dispositionInclination toward problem-solvingUnderstand company structureAbility to explain technical terms #J-18808-Ljbffr The Wade Companies
Vacancy posted 3 days ago
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