SHIFT LEADER
Mad Greens
Job Type
Full-time
- Effectively lead the restaurant while the General Manager and Assistant General Manager is not present.
- Responsible for monitoring the training and development of existing and new team members while on shift, to include the MAD Greens operational policies and procedures, cash handling and safety/security procedures to ensure the safety of all team members during each shift.
- Lead each shift by delegating duties and assigned tasks and follow up with team members.
- Greet guests to make them feel comfortable and welcome.
- Assist in preparation food items including prepping menu items using equipment like knifes, juicer, grill, oven, food processor and blenders.
- Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve.
- Follow sanitation and safety procedures including knife handling and kitchen equipment.
- Maintain cleanliness and organization throughout the restaurant and ensures proper opening and closing procedures are being followed in the entire restaurant including dining room, restrooms, kitchen and prep areas.
- Ensures that team members take guests' orders and handle accurate cash and credit transactions.
- Demonstrate knowledge of the brand and menu items.
- Effectively handle guest concerns and complaints and escalate them to the appropriate person in Management.
- Direct the team to prepare the restaurant for each shift.
- Acts with integrity, honesty and knowledge that promotes the culture of MAD Greens.
- Maintains regular and consistent attendance and punctuality.
- Contributes to a positive team environment.
- Excellent guest service skills required.
- Ability to work in a fast-paced environment.
- Team oriented, adaptable, dependable, and strong work ethic.
- Ability to communicate effectively with guests and team members.
- Ability to work nights, weekends and holidays.
- Must be at least 18 years of age
- Must have reliable transportation.
- Must coming to work when scheduled and on time.
- Must be able to lift 10 lbs
- Must be able to stand for long periods of time on scheduled shifts.
- Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!)
17.50 to 22.50 (including Tips)
Vacancy posted 4 days ago
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