Tier 2 IT Help Desk Specialist | Hybrid (Madison)
Beacon Hill Staffing Group
Beacon Hill Staffing Group in Madison, WI is seeking an experienced Help Desk Support II for a multi-year contract with hybrid work arrangement. The role supports end users across Windows 11, Microsoft 365, and Apple devices, handling tickets via phone, email, and remote assistance, and contributing to knowledge-base documentation. The ideal candidate has 3+ years in a help desk, strong troubleshooting, and excellent customer service skills, with the ability to lift up to 40 pounds and work with #J-18808-Ljbffr Beacon Hill Staffing Group
Vacancy posted 3 days ago
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