IT OPERATIONS TECHNICIAN

Moore & Van Allen PLLC is a prominent law firm of more than 400 attorneys with offices in the Carolinas. This full‑time position in our Charlotte, NC office will assist the IT Manager‑Operations & Compliance with tasks and projects. What You'll Do: Keeping an accurate inventory of spare network equipment, equipment in repair status and equipment ready to be deployed Maintaining, supporting and troubleshooting the firm’s printers, scanners, and multi‑function devices (copiers) including software components; Also procuring and installing such equipment Maintaining, supporting and troubleshooting the firm’s desktop computer hardware Receiving inventorying, documenting serial numbers and other critical data for new equipment Managing leased computer hardware inventory Handling tasks and projects assigned by the managers of this position Answering routine questions from IT staff or users in regard to configuration of equipment Communicating with vendors Assist in the coordination, scheduling and technical support of web meetings (Zoom, WebEx, etc.). Assists with the administration of the firm’s RingCentral account by processing moves, adds, and changes; assisting users with technical issues; assigning and supporting conferencing accounts; etc. Regular and in‑person attendance is required to perform essential functions of this interactive position. What We're Looking For: The successful candidate will have earned a High School Diploma or the equivalent; experienced applicants preferred but not required. Must have the ability to solve problems logically by applying methods taught during training and through educational opportunities. Must have knowledge of MS Windows line of server software, including Microsoft print server in a client-server and Citrix (terminal server) environment, PC hardware and printers with working knowledge of Dell, IBM and Hewlett‑Packard personal computers. #J-18808-Ljbffr Moore & Van Allen