Care Manager- Manhattan

Job Description

Job Description

Benefits:

• Employee discounts

• 
  Assessment & Care Planning: Conduct comprehensive assessments (medical, functional, cognitive, emotional, psychosocial, environmental); develop and update individualized care plans; identify and proactively address risks.
• Medical Advocacy: Attend appointments with clients when appropriate; advocate for their needs; help prepare questions; document and track referrals, testing, and follow-ups.
• Care Coordination: Coordinate communication among physicians, specialists, therapists, agencies, and facilities; manage transitions between care settings; support discharge planning and close gaps in care.
• Family Communication: Serve as a trusted point of contact; provide timely updates; help families navigate decisions on safety, independence, and living arrangements.
• Aging in Place & Safety: Monitor client functioning and environment; identify concerns (falls, medication issues, isolation, caregiver strain); coordinate home care, transportation, equipment, and community resources.
• Documentation: Maintain accurate, timely case notes and organized files; track outstanding tasks and deadlines; maintain confidentiality and professional boundaries.

• 
  Active NY State license as RN or Licensed Social Worker (LSW, LMSW, or LCSW)
• Experience in care management, case management, home health, hospice, hospital discharge planning, geriatrics, or social work
• Strong communication, organization, and relationship-building skills
• Ability to work independently across homes, medical offices, hospitals, and facilities
• Ability to travel reliably throughout Manhattan
• Professional liability/malpractice insurance appropriate to your license
• Strong computer and documentation skills

• 
  BSN (nursing) or MSW (social work)
• Experience with older adults and complex medical/psychosocial needs
• Experience as a lead/primary case manager
• Background in aging-in-place, geriatric care management, or private-pay care management
• Familiarity with home care agencies, assisted living, skilled nursing, rehab, hospice, and community resources
• Experience coordinating complex hospital discharges

1. 
   What is your current professional license, and how many years of relevant care management or case management experience do you have?
2. Describe one complex client situation that you personally coordinated from beginning to end. What was your role, and what was the outcome?
3. What do you believe is the most important responsibility of a lead Care Manager?

Flexible work from home options available.