Restaurant Supervisor

Job Description

Job Description

At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and for our genuine, friendly, and immediate service.

We are seeking an EXPERIENCED Restaurant Supervisor at Black Bear Diner Salem.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to the following:

• Knowledgeable in all front and back of house functions and is able to assist when needed.
• Knowledgeable in Black Bear Diner Standard in both front and back of house.
• Adept at Guest recovery procedures.
• Follows proper procedures and specifications in preparation and serving of food products. Controls diner inventory through an established inventory system.
• Use Black Bear Diner approved labor guidelines. Adjusts labor to changes in sales volume. Conducts check of team member time edits and clock ins under guidance of General and/or Assistant Manager.
• Ensure that food safety practices comply with Black Bear Diner standards as well as local Health Department regulations.
• Protect cash and all other company assets by adhering to company control procedures. Ex: Safe counts, comp/void audits, cash handling procedures.
• Ensures sanitation and cleanliness of the diner.
• Lead staff in ways that promote efficiency and high morale, while complying with all appropriate employment regulations.
• Ensure the diner is in compliance with all other regulatory agencies related to worker safety, alcoholic beverage sales, etc.
• Conducts line checks and pre-shift meetings.
• Knowledge of company protocol with team member conflicts.
• Responsible for opening and/or closing procedures.
• Knowledgeable in safety and emergency procedures.
• Facilitates training of team members.
• Check in of deliveries of goods.