Program/Contract Manager

Location: Defense Health Agency Headquarters, 7700 Arlington Boulevard, Falls Church, Virginia Schedule: Full-time, on-site, Monday through Friday, 0700 to 1700 Eastern Time Reports to: ASRT, Inc. company leadership Direct reports: All staff across 9 Performance Work Statement task areas Clearance: U.S. citizenship required. Active CAC eligibility or ability to obtain Tier 2 (Non-Critical Sensitive) suitability. Start Date: On or about 26 September 2026, contingent on contract award notification. Program/Contract Manager The Program/Contract Manager is the senior operational leader for the defense health agency patient administration division contract. This role owns end-to-end execution across all nine Performance Work Statement task areas, manages roughly 13 full‑time staff, and serves as the primary point of contact for the DHA Contracting Officer's Representative. The manager is on‑site at DHA Headquarters in Falls Church, Virginia, and reports through ASRT company leadership. Key Responsibilities Serve as the single management point of contact between the contractor team and the DHA Contracting Officer's Representative. Direct all contract operations across the nine task areas, including Program Management and Working Groups, Patient Identification Process, Patient Registration and Identity Management, Health Record Management, Release of Information, Service Treatment Record Quality Assurance Audit, Digitization, Patient Affairs Programs, and Medical Coding Program Branch. Manage contractor staff, set performance expectations, run regular team operations cadence, and address performance concerns. Own contractor side of the five DHA Working Groups the contract supports; coordinate agendas, deliverables, and follow‑up actions. Deliver all contract deliverables on schedule and on quality; author or review every formal deliverable that goes to the government. Track and report contract performance against the Quality Control Plan and the contractor's internal scorecard, briefing the Contracting Officer's Representative on a regular cadence. Manage risk and surface issues to ASRT leadership before they become contract performance problems. Coordinate with the prime contractor's Program Management Office on performance, invoicing, and workshare reconciliation. Lead the transition‑in period during the first 90 days of the contract: stand up team operations, staff onboarding, system access, and Working Group cadence. Required Qualifications Minimum 15 years of professional experience in the Military Health System or Department of Defense health administration. Active credential in good standing from one of: AHIMA Registered Health Information Administrator (RHIA), AAPC Certified Coding Specialist for Physician‑based coding (CCS‑P), or AAPC Certified Professional Coder (CPC). Lean Six Sigma Green Belt certification or higher (Black Belt preferred). Bachelor's degree in Health Information Management, Health Administration, Business Administration, Public Health, Nursing, or a related field; Master's degree preferred. Demonstrated experience managing federal contract teams of 10 or more staff. Demonstrated experience as the primary point of contact for a federal Contracting Officer's Representative. Working knowledge of the Defense Health Agency operating environment, including DoD Instruction 6040.45, DoD Instruction 6040.42, and DHA Procedural Instruction 6040.09. Active Common Access Card (CAC) eligibility or ability to obtain Tier 2 suitability. U.S. citizenship required. Ability to commute daily to DHA Headquarters in Falls Church, Virginia. Preferred Qualifications Retired military Medical Service Corps officer (O‑5 or O‑6) with health administration or health information management background. Prior leadership role at DHA Headquarters, Walter Reed National Military Medical Center, or another National Capital Region Military Treatment Facility. Project Management Professional (PMP) certification. Two or more active health information credentials (e.g., RHIA plus CCS‑P). Prior experience managing a federal contract during a contractor transition or contract recompete. Working knowledge of MHS GENESIS, Enterprise Task Management System 2 (ETMS2), and DMDC/DEERS. Work Environment and Compensation Full‑time, on‑site at Defense Health Agency Headquarters, 7700 Arlington Boulevard, Falls Church, Virginia. Standard schedule Monday through Friday, 0700 to 1700 Eastern Time; limited telework may be available with Contracting Officer's Representative approval. Travel limited to occasional local travel within the National Capital Region. Senior‑level federal contractor salary commensurate with experience, credentials, and military service background. Full benefits package including medical, dental, and vision coverage, 401(k) with company match, paid time off, and federal holiday observance. #J-18808-Ljbffr A Hiring Company