Legal Front Office Clerk (English/Spanish)

Job Overview The Front Desk Clerk is responsible for ensuring smooth communication flow and providing a welcoming first impression of our firm. Responsibilities/Duties Mail Management Retrieve mail from the PO Box daily to ensure timely internal and external mail distribution. Efficiently open, sort, and scan incoming mail, facilitating accurate and secure delivery. Log the receipt of all mail with timestamps, maintaining accurate records for tracking purposes. Directly distribute processed mail to designated staff members within the firm, fostering efficient communication. Effectively manage outgoing mail by transporting it to the appropriate postal service, FedEx, or other designated carrier as required. Client Services Provide a warm and professional welcome to walk-in clients, addressing their inquiries and directing them as needed. Process client payments efficiently using a designated system. Scan client documents using appropriate equipment, ensuring their secure storage and efficient retrieval. Return scanned documents to clients promptly. Communicate client arrivals to appropriate staff members via phone or internal messaging system, facilitating prompt client service. Requirements Education: High school diploma or GED (minimum requirement) Language Skills: Bilingual in English and Spanish Experience: At least 6 months of customer service experience Technical Skills: Proficiency in using Google applications; familiarity with Microsoft Suite is a plus Background Check Required Equal Opportunity Employer Statement Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Rivas & Associates