Associate Director for Student and Family Engagement

Position Number: 999505 Functional Title: Associate Director for Student and Family Engagement Position Type: Staff Position Eclass: EP - EHRA 12 mo leave earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by the Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: The Office of the Vice Chancellor for Student Affairs is responsible for managing functions related to student success outside of the classroom. The mission of the division builds on University's Mission regarding engaged citizenship, life-long learning, leadership, and intercultural competencies. Student Affairs provides intentional co-curricular experiences to support academic learning. Departments reporting to the Vice Chancellor are Accessibility Resources and Services, Campus Activities and Programs/Elliott University Center, Career and Professional Development, Dean of Students Office, Housing and Residence Life, Intercultural Engagement, Leadership and Civic Engagement, Military-Affiliated Services, Recreation and Wellness, and Student Health Services including Medical Services and Mental Health and Well-Being. The Division Office is staffed with two Associate Vice Chancellors, the Director of Student Affairs Research & Strategic Initiatives (with one reporting staff member), the Business Officer (with one reporting staff member), and an executive assistant. Position Summary: The Associate Director is a full-time professional who leads several key strategic initiatives for the Division of Student Affairs. Working in the Office of the Vice Chancellor, the position advances the Spartan Experience co-curricular initiative, serving as the primary liaison with students and campus partners in promoting student engagement. The Associate Director also leads the Spartan Family Engagement program, supervises a graduate assistant, and manages Division scholarships. In addition, the position coordinates with their supervisor on Division strategic priorities focused on advancing work critical to student and organizational success. Functions include assessment, evaluation, and research activities; divisional storytelling including annual reporting, data visualization, social media; other cocurricular initiatives; student organization advising; and related committees. Minimum Qualifications: Master's degree in higher education administration, counseling, business, or related field from a regionally accredited institution; or bachelor's plus equivalent and relevant experience. Minimum four years of professional experience working in a college/university environment; strong interpersonal, organizational, and communication skills; experience delivering high-quality work in a fast-paced, dynamic environment across departmental boundaries; capacity to manage multiple priorities and accomplish goals in a timely and successful manner; and commitment to the University and Division Mission and Vision. Preferred Qualifications: Five years professional experience in student life administration in a college/university setting; prior experience with outcomes-based co-curricular programming, parent and family engagement, student engagement technology platforms, program assessment and evaluation, professional communications, supervision, and event planning. Recruitment Range: $60,000 - $62,999 Org #-Department: Student Affairs - 44501 Job Open Date: 09/16/2026 For Best Consideration Date: 10/07/2026 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12

FLSA:

Exempt Percentage Of Time: 40 Key Responsibility: Spartan Experience Cocurricular Initiative Essential Tasks: Serve as primary liaison with students and campus partners in support of Spartan Experience (SE) student engagement opportunities. Implement and maintain SE opportunities in Spartan Connect, the cocurricular technology platform, following leading practices. Develop and lead marketing of the Spartan Experience to students, including assisting with event staffing and coordination efforts to support student engagement and departmental visibility. Directly oversee student, faculty and staff outreach for SE and the Spartan Connect platform by developing training materials, building partnerships with student organizations and University departments, and providing technical support to students and campus partners. Monitor engagement by Division of Student Affairs departments and partner offices to increase SE participation with student outreach and engagement. Coordinate with supervisor to share expertise with engagement trends and developing strategies for student engagement data access with campus partners. Act as primary University representative with Spartan Connect (technology platform) vendor. Percentage Of Time: 25 Key Responsibility: Parent and Family Engagement Essential Tasks: Oversee the Parent Family Advisory Council (PFAC), coordinate monthly PFAC meetings, and assist in their annual planning and implementation of objectives. Manage family engagement technology platform and communications to include newsletter, targeted messaging, and social media. Coordinate with PFAC, Student Affairs departments, and campus partners to develop and deliver campus family events, including Family Weekend. Manage resource sharing and response to family questions and inquiries in a timely manner. Percentage Of Time: 25 Key Responsibility: Special Projects Essential Tasks: Manage Division awards and scholarships, serving as primary liaison with Office of Financial Aid and related departments. Participate in assessment, evaluation, and research activities including annual reporting, survey administration and use of results, strategic planning and new initiatives. Manage divisional social media and other communications strategies. Perform other job-related duties and projects including advising student organization/s and serving on committees as assigned. Percentage Of Time: 10 Key Responsibility: Supervision Essential Tasks: Supervise graduate assistant assigned to work with Parent and Family Engagement. Supervise graduate student practicum students, student employees as needed. Physical Effort: Finger Dexterity - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O Work Environment: Inside - F #J-18808-Ljbffr University of North Carolina at Greensboro