Personal Cruise Consultant - Outbound Sales

Job Description

Your Next Adventure Awaits: Personal Cruise Consultant at Norwegian Cruise Line!

Are you ready to dive into a career that's all about fun, travel, and uncapped earning potential ? Do you have the enthusiasm to turn dream vacations into reality?

At Norwegian Cruise Line, we don't just sell cruises—we sell incredible memories . We're looking for passionate, high-energy sales professionals to join our team in Miami and help guests find their perfect high-seas getaway. If you thrive in a goal-oriented environment and love to connect with people, this is the ship for you!

What You'll Be Doing (The Fun Stuff):

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• Be a Cruise Matchmaker: Initiate calls, follow up on warm leads, and connect with direct consumers to understand their travel dreams. You’ll be their expert guide, recommending the perfect Norwegian Cruise Line product, from itineraries to staterooms.
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• Launch Sales Rockets: Close sales and meet/exceed ambitious revenue goals. You are in control of your success!
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• Build Your Crew: Establish lasting relationships with new and existing guests. You’ll become their trusted cruise guru, consistently checking in and proactively suggesting new voyages based on their past adventures.
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• Become a Product Pro: Master the ins and outs of our incredible fleet, itineraries, and promotions. You’ll confidently articulate the features and benefits of our cruises and upsell exciting extras like stateroom upgrades and onboard credits.
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• Learn and Level Up: Actively participate in daily huddles and sales training to sharpen your skills and stay at the cutting edge of the cruise industry.
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• Set Sail Together: Participate in exciting guest outreach campaigns designed to get people booked on their next vacation.
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What You Bring to the Helm:

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• Education: High School Diploma or equivalent (Required) . A Bachelor's degree in a related field is a bonus!
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• Experience: A minimum of 1 year of successful sales experience (preferred). Experience specifically selling cruises is a HUGE plus, but not required if you bring the passion!
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• Exceptional communicator: You are engaging, articulate, and can build instant rapport over the phone.
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• High-Energy & Resilient: You can multi-task and thrive in a fast-paced, high-quota sales environment.
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• Product Enthusiast: You are excited to maintain a strong working knowledge of all Norwegian Cruise Line products.
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Compensation & Rewards (Anchors Aweigh for Earnings!):

This is not a typical hourly job—it's an opportunity to build wealth!

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• Base Salary
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• Commission: UNLIMITED uncapped commission through our sales incentive plan (paid monthly).
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• Earning Potential: Most team members earn ($80,000 to $120,000+ annually) , with our top performers earning even more! The more energy and effort you put in, the more you take home.
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Ready for Shore Leave? (Fantastic Benefits):

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• Employee Discount (Hello, heavily discounted cruises!)
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• 401(k) with matching
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• Health, Dental, and Vision Insurance
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• Paid Time Off
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• Tuition Reimbursement
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• Work From Home Fridays!
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• Pet Insurance and More!
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The Details:

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• Job Type: Full-time, Onsite in Miami, FL
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• Schedule: Monday - Thursday: 10:50am-8pm Fridays(remote): 9am-6pm
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• To maximize your earning potential and success, weekend availability and extra hours during the week are highly recommended and often expected.
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To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.