Chick-fil-A Restaurant Shift Manager

Work directly with Owner/Operator Zach Mallare , who began his Chick-fil-A career as a Team Member and understands firsthand the opportunity to grow within the organization Be part of a leadership culture centered around belonging, meaningful work, organizational success, and continually raising the bar Join a well-established leadership team with a demonstrated history of developing and promoting leaders from within Gain experience across both Front of House and Back of House operations while learning to lead a complex, high-volume business Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years. Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation. Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022). Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients. Value and Appreciate Employees 401(k) Paid Vacation Tuition opportunities, including access to 100% tuition coverage through the University of the Cumberlands Free Employee Meals Sundays Off Overtime Available We are looking for an enthusiastic Assistant Manager to join our team at Chick-fil-A Reynoldsburg. This hands-on leadership opportunity is ideal for someone who enjoys serving others, developing people, and taking ownership in a fast-paced restaurant environment. As an Assistant Manager, you will support senior leadership in executing daily restaurant operations, lead shifts and assigned areas of the business, coach and develop Team Members, and help ensure Chick-fil-A standards are consistently met. This is a great opportunity to strengthen your leadership skills, gain greater responsibility, and continue growing within an established leadership team. Your Impact Lead shifts and assigned areas of the restaurant with excellence Coach, train, encourage, and support Team Members Set the tone for hospitality, urgency, teamwork, and operational excellence Hold Team Members accountable to performance and behavioral standards Support opening and/or closing responsibilities Track assigned operational systems and follow through on results Delegate responsibilities to Team Coordinators and Team Members Help maintain appropriate shift coverage when call-offs occur Communicate clearly with Team Members and senior leadership Run shifts independently when needed Model Chick-fil-A standards while creating a positive environment for both Team Members and guests Prior leadership experience preferred Strong communication and people skills Servant-minded with a genuine desire to support and develop others Takes initiative and works with a sense of urgency Strong commitment to hospitality and customer service Comfortable providing accountability and addressing performance opportunities Dependable with strong follow-through Ability to work effectively within a team with shared ownership and responsibility Availability to work major holidays as needed #J-18808-Ljbffr Cooper Connect