Applications integration Engineer

Responsibilities:


Analyze, design, and implement enterprise applications and solutions. Deploy enterprise software with user personalization using FSLogix to physical and virtual desktops.
Configure, support, and troubleshoot legal applications, including iManage Work 10; Litera Desktop suite (Litera Compare, Innova, Contract Companion); IntApp Time; and Adobe Acrobat DC.
Integrate and support end-user applications, including profiling, configuring, customizing, and troubleshooting enterprise applications, with familiarity in zero trust or hybrid security environments.
Identify, research, and resolve application issues. Collaborate with vendors as needed to resolve technical challenges.
Configure Windows 11 operating system and system-level settings. Manage user, system, and enterprise policies to optimize performance, security, and user experience.
Monitor application and system performance, identify bottlenecks, and implement improvements.
Contribute to the End User Computing (EUC) roadmap in collaboration with the Sr. Manager of Advanced Endpoint Engineering.
Maintain clear, thorough technical documentation.

Qualifications:


Bachelor's degree required in Computer Science, Information Systems, or a similar/related technical discipline (preferred).
3-4+ years of experience in application integration or systems engineering, with a strong preference for experience with legal software and business applications.
In-depth knowledge of legal applications, including iManage Work 10; Litera Desktop suite (Litera Compare, Innova, Contract Companion); IntApp Time; and Adobe Acrobat DC.
OS customization, registry management, Group Policy, and Intune policy configuration, with strong experience using enterprise troubleshooting tools.
Hands-on experience with Windows Server, Active Directory, DNS, DHCP, Group Policy, and Intune policy management.
Strong knowledge of Microsoft 365 / Office 365 Suite (including Edge, OneDrive, and Teams) with experience in Office add-ins, toolbar customization, and application integration.
Proficient in configuring and optimizing collaboration software (Zoom, Microsoft Teams, Cisco WebEx, Jabber) in physical and virtual desktop environments.
Familiarity with virtualization and cloud platforms, including Microsoft Hyper-V, VMware ESXi, Azure Virtual Desktop (AVD), and Citrix (CVAD/DaaS).
Advanced PowerShell and SQL skills for automation, Windows customization, and performance optimization.
Experienced with performance monitoring tools such as Windows Performance Analyzer, ControlUp, Perfmon, Wireshark, and other enterprise troubleshooting tools.
Hands-on experience with profile management and personalization tools, including FSLogix and Ivanti AppSense.
Strong problem-solving and testing skills focused on performance optimization and issue resolution, with the ability to create clear and thorough technical documentation.