Grocery Clerk

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Responsibilities Help customers discover new items or products they inquire about. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need. Check product quality to ensure freshness, review "sell by" dates and take appropriate action. Provide customers with fresh and non‑perishable grocery products that they have ordered. Label, stock, and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Reinforce safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management. Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Ability to work cooperatively in a high‑paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction). Desired Previous Job Experience: Benefits A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans. Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching. Valuable associate discounts on purchases, including food, travel, technology, and other items. Up to $21,000 in tuition reimbursement over your career through the Continuing Education program. Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways. #J-18808-Ljbffr Kroger