HR Generalist | Full-Time | McCormick Place Convention Center

HR Generalist | Full-Time | McCormick Place Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

This position will provide administrative support for the Human Resources Department focusing on the day-to-day human resource functions and duties for McCormick Place and Wintrust Arena. Such as hourly payroll, employee relations, leave of absence, worker's compensation and support on HR initiatives. Reporting to the Director of HR the selected candidate will proactively partner with venue managers as well as the department managers to create the desired workplace culture and engaged and productive workers.

This role pays an hourly rate of $30.00-$33.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 12, 2026.

About the Venue

McCormick Place Convention Center located in downtown Chicago is the largest and most flexible convention center in North America. With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world's largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year.

Responsibilities

• Maintain HR procedures and practices.
• Business partner for Wintrust Arena providing advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws.
• Process hourly payroll, FMLA and other LOA requests.
• Maintains open-door communication policy to staff concerns and issues.
• Assist with filing "First Report of Injury" with Workers Compensation carrier and update log.
• Evaluates reports, decisions, and results of department in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed and develops department goals, objectives, and systems.
• Maintains Human Resource Information System records and compiles reports from database.
• Maintains compliance with federal and state regulations concerning employment.
• Conducts new-hire orientation, and other company sponsored training programs as monthly.
• Respond to all Unemployment and Verification inquiries.
• Update HR database with employee change requests and process paperwork.
• Assist Human Resource management with managing Collective Bargaining Agreement and responding to all Union requests for information.
• Maintains communication and relations with Head of Human Resources.
• Investigates and remedies harassment, abuse, or mistreatment of team-members and partners with the Head of HR to complete investigation.
• Helps the Company maintain its commitment to diversity.
• Maintains a tracking system for all State or County Licensee or Certification requirements. Maintains a tracking system to ensure venues are adhering to the Alcohol Beverage Commission guidelines. Makes recommendation on training for recertification.
• Performs other related duties as required and assigned.

Qualifications

• Bachelor's Degree or 2-4 years of HR Generalist experience.
• Proven ability to work independently and to manage competing priorities.
• Strong analytical skills, including reporting, creative thinker.
• Experience working in a Union environment with clear understanding of Collective Bargaining Agreements.
• Excellent verbal and written skills.
• Experienced and knowledgeable of ADP, ABI, ICIMS, etc. systems.
• Must be flexible with scheduling, have a sense of urgency, multi-task and possess a professional personality.
• Strong computer skills, i.e. PowerPoint, Excel, Word, able to type no less than 50 wpm.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.