Printer Support Technician

A bit about us:

We are a growing technology, cybersecurity and print services company in OKC.

Why join us?

Great culture, opportunities to grow.

Job Details

Job Details:

We are seeking a dynamic, technically savvy individual to fill the role of a Printer Support Technician in our Tech Services division. This is an outstanding opportunity for an experienced professional to contribute their expertise to a leading technology company. The successful candidate will have a minimum of 5 years of experience in hardware, printers, technical support, and customer service. This exciting role is key to ensuring the smooth operation of our clients' printing technologies and hardware systems.

Responsibilities:

As a Consulting Printer Support Technician, you will be the go-to expert for all matters related to our clients' printing needs. Your responsibilities will include:

1. Providing high-level technical support for various printing technologies, including troubleshooting and resolving hardware, software, and network-related issues.
2. Consulting with clients to understand their specific printing needs and requirements, and advising on the most suitable technologies and configurations.
3. Installing, configuring, and maintaining a wide range of printing systems and hardware.
4. Delivering exceptional customer service, including responding promptly to service issues and requests.
5. Training clients' staff on the operation and maintenance of their printing systems.
6. Collaborating with other IT professionals to ensure the seamless integration of printing technologies with other systems.
7. Keeping abreast of the latest developments in printing technologies and advising clients accordingly.
8. Documenting all technical procedures and user guides for future reference.

Qualifications:

To be considered for the Consulting Printer Support Technician position, you must possess the following qualifications:

1. A minimum of 5 years of experience in a similar role, with a strong focus on printers, hardware, technical support, and customer service.
2. In-depth knowledge of various printing technologies and hardware systems.
3. Excellent troubleshooting skills, with the ability to resolve complex technical issues.
4. Strong customer service skills, with the ability to communicate technical information clearly and effectively.
5. A proven track record of managing and completing projects to a high standard, within tight deadlines.
6. Relevant professional certifications would be an added advantage.
7. Ability to work independently and as part of a team.
8. Strong attention to detail, organizational skills, and the ability to prioritize tasks effectively.

If you are passionate about technology and enjoy problem-solving, we would love to hear from you. This position offers a challenging and rewarding opportunity to apply and enhance your technical skills in a dynamic and supportive environment. Apply now to join our team!

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy