Admissions Counselor/Quality Assurance Support Specialist

Position

Admission Counselor/Quality Assurance Support Specialist

Reports To

OA Supervisor/Project Director

Department

OA/CTS Department

FLSA STATUS

Exempt

Primary Position Objectives

Conduct outreach, recruitment, eligibility determination, and admissions functions and processes and provide support services to admission counselors and CTS in compliance with government and management directives.

Position Responsibilities

Key Responsibilities

Brief Description Of Duties

Administration

Procedures

• Conduct innovative outreach activities with public service agencies, community organizations, schools and individuals who might refer eligible candidates to the Job Corps program
• Interview interested candidates and obtain pertinent information on each one
• Prepare documentation on potential students and review with the center as applicable or necessary
• Provide orientation for prospects; Communicate a clear and accurate description of Job Corps, the particular Center, and expectations for students; Schedule tours of the center if able
• Maintain monthly goals as directed by management
• Contact all prospects within 24 hours; Record any contact or attempt of contact
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students; Prepare related reports
• Prepare necessary and required reports related to the outreach
• Assist in the development of new and revised policies and procedures affecting student recruitment
• Create network with youth development agencies, one-stop agencies, churches and community organizations to provide a wide-base for recruiting of potential students
• Introduce labor market information to help with the career transition period process and analyze career paths in local labor market
• Participate in student employ-ability programs and activities
• Support, promote, and enforce the Job Corps' Zero Tolerance Policy
• Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions
• Maintain accountability of students and property; adhere to safety practices
• Prepare documentation on potential students and review with the center as applicable or necessary
• Provide quality control of all submitted OA files, submitted placements for accuracy, completeness, eligibility, appropriate, and ethical standards
• Provide Quality Assurance Check for timely and accurate submission of required documentation of all initial and post-placement services for all students as directed.
• Follow all integrity guidelines and procedures and ensures no manipulation of student/applicant data
• Provide support for the OA, Center, and CTS contract to meet OMS standards and performance guidelines; Maintain monthly arrival goals as directed by manager
• Arrange for and assist in providing pre-enrollment orientation, schedule tours of the center
• Manage and assign prospects in OASIS; Ensure timely and accurate submission of required contact with prospective students
• Adhere to safety practices
• Demonstrate and abide by LifeSkills Connection’s core values and operating principles
• Comply with all DOL guidelines, OFCCP regulations, Quality Assurance Plan (QAP), LifeSkills Connection’s policies and procedures, Job Corps notices and bulletins, and Center policies and procedures
• Participate in PRH mandated staff training; Failure to participate may result in disciplinary action up to and including termination
• Perform other duties as assigned
• Travel as required; minimum 1 visit to the Great Onyx Job Corps Center required each month

Position Competencies

Key Competencies

Performance Standards/Results

Effective

Communication

• Present information both clearly and concisely and regularly confirms correct interpretation of information
• Very high standard of communication skills both written and oral for the presentation of facts and ideas
• Written communication must be clear, concise, easy to read and comprehend

Organization of Work

• Demonstrate the ability to handle several projects simultaneously
• Implement the key principles of time management, task allocation and priority assignment in addition to personal organization
• Continually seek ways to improve the service provided via development of professional skills and personal growth
• Initiate and respond to suggestions for improving service

Qualifications

Excellent written and verbal communication skills

Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel

Experience

Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.

Education

Bachelor’s degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate’s degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience.

Certificates, Licenses, Registrations

Valid State Driver’s License with acceptable driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Benefits Include

• Employer paid Short- and Long-Term Disability, Life Insurance
• Full Health & Medical benefits (Dental, Health, Vision)
• 401k Retirement Plan, HSA, FSA
• Paid Holidays, PTO + More

Disclaimer

As a federal contractor, and employer with a Drug-Free Workplace, potential candidates are required to pass the following pre-employment requirements prior to beginning employment: Employment contingent upon passing background check and a pre-employment drug test. Positive test results will exclude an applicant from being hired.

LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources at View phone number on us.fitly.work or ***email_hidden*** for assistance.

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.

The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.