Customer Success Partner

Job Description

Customer Success Partner

SEE Headquarters - Charlotte

Requisition ID:


56875

If you are a current employee click here to apply.

Job Description

The Customer Success Partner will be responsible for building strong relationships with our clients, ensuring their ongoing success and satisfaction with our products/services, and driving long-term value. This role requires a proactive approach, excellent communication skills, and a passion for helping customers succeed.

Pay: $23.00-$25.00

Shift: Morning

Qualifications

EXPERIENCE / SKILLS
* Preferred 2 years prior experience within a Customer Experience/Success Environment
* Experience in order and complaint management
* Capable of working in a dynamic team environment
* Calm & rational thinker able to work under pressure to strict timelines
* Able to identify root cause of issues, develop solutions and challenge current processes for improvement.
* Computer Skills (SAP/ERP Systems, Microsoft Office 365)
* Flexible with work hours - required to cover different time zones/holiday calendars

NA Specific
* High School Diploma or equivalent required. Associate / Bachelor's degree or equivalent work experience preferred.
* High Speed Internet access for work from home capabilities.

Benefits and Perks

* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discounts
* Flexible spending account
* Health insurance
* Life insurance
* Paid elder care
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance

Information at a Glance

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.