Associate Analyst, Controls Systems Operations

Job Summary Support Control Center operators from Control Systems Operations center. Once fully qualified, will support a 24/7 operation as part of a shift rotation. Support includes monitoring and troubleshooting of two proprietary SCADA connected control systems, network infrastructure, hardware monitoring, web services, and clients on an isolated Windows domain. Team supports datacenter with installation of servers, workstations, network infrastructure, wiring and patch panels, and monitoring support systems for communications, electric power, and fire suppression systems. Essential Functions Follow a training and development program for Operations Support Analysts Assess Real-Time system status and equipment failures and coordinate repairs/replacement with appropriate vendors and users. Monitor and troubleshoot telemetry connections with field-located SCADA endpoints Monitor, test, and manage Control Center data links with ERCOT, SIGE, and other entities Perform physical security access control and visitor management in accordance with procedures Install/remove Control Center OT equipment, cabling, and systems per System Owner requests Support Control Center physical plant maintenance plans with vendor assistance Coordinate work activities with other user and /or support organizations related to EMS/ADMS interfaces (e.g., Information Systems, Substation Engineering, Substation Operations and Telecommunications, etc.). Perform/execute first level administration tasks for EMS/ADMS computers and related infrastructure systems. Observe all company safety procedures when performing installation, repair, maintenance, and testing responsibilities. Education Bachelor degree in fields of Technology, Engineering, Computer Science, or Business Operations or qualifying work experience Experience 2+ years experience in dispatch, data center, or Control Center 5+ years experience in dispatch, data center, or Control Center may be considered in lieu of education requirement. Able to understand SCADA protocols and RTU communication. Knowledge of computer troubleshooting, use of remote sessions for technical support. Experience with system monitoring tools to analyze hardware status, network activity, user activity a plus Benefits Competitive pay Paid training Benefits eligibility begins on your first day Transit subsidies Flexible work schedule, paid holidays and paid time off Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston Professional growth and development programs including tuition reimbursement 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution Job Type Full Time Posting Start Date: 06/23/2026 Posting End Date: 07/10/2026 Equal Employment Opportunity Statement This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. #J-18808-Ljbffr Jobtailor