SALES OPERATIONS ANALYST

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Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Job Title : Sales Operations Analyst

Atos North America is seeking a highly analytical and business-focused mid-level Sales Operations Analyst to support sales execution, business performance management, forecasting, pipeline governance, and operational excellence across the North America organization. This role serves as a strategic partner to Sales, Finance, and Executive Leadership by providing data-driven insights, scalable operational processes, performance analytics, and AI-enabled automation solutions. The ideal candidate combines strong business acumen with expertise in CRM systems, business intelligence tools, forecasting methodologies, and sales process optimization to drive growth and improve organizational performance.

Key Responsibilities Sales Operations & Business Analytics

• Partner with Sales and Finance leadership to analyze operational performance, identify process gaps, and implement scalable improvements across North America.
• Support go-to-market (GTM) execution through forecasting, pipeline management, territory planning, performance tracking, and sales governance.
• Translate complex business data into actionable insights that support executive decision-making and business growth initiatives.
• Monitor key sales performance indicators and recommend process improvements to improve operational efficiency and effectiveness. Pipeline Management & Forecasting
• Own and maintain pipeline governance practices to ensure forecast accuracy and opportunity visibility.
• Lead weekly pipeline, forecast, and deal review cadences with sales leadership and cross-functional stakeholders.
• Develop monthly, quarterly, and annual forecasts using historical trends, scenario modeling, and business intelligence tools.
• Identify deal risks, revenue opportunities, and pipeline trends to support proactive sales management.

CRM Governance & Data Quality

• Ensure CRM data integrity, governance compliance, and pipeline hygiene standards across the sales organization.
• Lead data quality initiatives that enhance forecasting accuracy and reporting reliability.
• Develop and maintain standard operating procedures (SOPs) for CRM workflows, forecasting processes, and reporting methodologies.
• Deliver training and best-practice guidance to drive adoption and consistency across sales teams.

Process Improvement, Automation & AI

• Identify opportunities to automate manual reporting and operational processes through Power Automate and similar technologies.
• Leverage AI-enabled analytics and automation solutions to improve reporting efficiency, surface deal risks, identify business trends, and accelerate root-cause analysis.
• Support technology adoption initiatives that enhance sales productivity and reduce administrative effort.
• Drive continuous improvement initiatives focused on operational scalability and efficiency.
• Advanced Data Tools: Combine Salesforce data with Advanced Excel or Google Sheets (vlookups, pivot tables) and SQL.
• Data Visualization: Connect CRM data to reporting software like Tableau, Looker, or Power BI.

Strategic Planning & Sales Performance

• Support annual operating plans, quota management, territory alignment, and capacity planning initiatives.
• Provide data-driven recommendations related to sales coverage models, resource allocation, and revenue planning.
• Assist leadership in evaluating business performance and operational readiness across various market segments.
• Facilitate structured deal review processes for large strategic opportunities and complex sales pursuits

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.