Program Director
Impact Community Services LLC
Job Description
Job Description
Distinguishing Features of Work
The Program Director oversees the daily operation and risk management functions of Impact Community Services Sponsored Residential program for adults with disabilities. This position represents Impact Community Services in various external settings and directly influences the public’s perception of the organization. This position has the responsibility for ensuring that Impact Community Services programs and services are accessible, responsive, coordinated, and efficient. The work of the incumbent may be highly visible to Individuals receiving services, CSBs, Social Services and other Service Providers.
Essential Job Functions
- Oversees administrative and operational functions to ensure compliance with local, state and federal guidelines as described in 12 VAC 35-105
- Leads and collaborates with the Residential Team to ensure the facilitation of all administrative, operational, programmatic, and risk management objectives are strategically and humanely implemented.
- Monitors programs and makes modifications as needed; ensures implementation of ISP/Person Centered Plan; participates in Interdisciplinary Team meetings
- Oversees investigations of individual and staff incidents and reviews completed documentation; ensures compliance with individuals' and staffs’ rights
- Handling reports of ethical violations, sexual harassment, discrimination, and grievances, etc.
- Review and verify data entered into WAMS by Manager of Operations.
- Attend SIS and disciplinary meetings
- Conduct quarterly announced and unannounced visits to approved DSP homes with individuals.
- Perform health and safety checks on Individuals regarding services provided
- Approves discharge planning.
- Submit documents to DBHDS regarding locations (new and closing)
- Oversee on-call availability for any situation that may occur at Impact Community Services to include, but not limited to: crisis emergencies, employee sickness, vacations, emergency preparedness objectives, etc.
- Responsible for submitting forms to SSA (Social Security Administration)
- Assist visiting DMAS audit representative
- Submit incident reports to CHRIS and all other required License entities
- Coordinate with Manager of Operations variance request or behavioral plans requiring submission to Human Rights/ License
- Evaluates Impact Community Services’ Human Rights Planning and Productions; serve as the designated Human Rights Coordinator. Tasks include, not limited to submission of Annual Seclusion/Restraint report, responsible for assisting Individuals receiving Services, as well as Employees that understand the process of exercising their Rights and resolve complaints regarding services.
Risk Management Functions
- Develop the annual Risk Management Plan and Report
- Establish processes and structures to ensure that consumers, their families, and all staff are involved in the identification of risk.
- Ensure that measures are developed, and data collection procedures are established and, to the extent possible, integrated into the existing work of staff who are responsible for collecting the data
- Ensure that there are processes to screen individuals to identify who is at risk of harm
- Establish processes and structures to review data, make recommendations or take action to address identified problems, and monitor the effectiveness of these actions.
- Initiate processes to ensure effective communication of risk, risk reduction strategies, and the effectiveness of risk reduction strategies.
Human Resources functions including, but not limited to: (1) Recruitment, and onboarding tasks; (2) Benefits administration; (3) Develops, implement, the training and development of employees or contractors. This will include, but not be limited to required and recommended State and Federal training and development mandates. (4) Provides orientation to new employees or contractors and students and volunteers regarding Standard Operating Procedures within 15-Business days; (5) Maintains personnel and training records according to State and Federal Standards; (6) Recommends the employment, corrective action, and/or termination of employees or contractors; and students and volunteers at Impact Community Services.
Knowledge, Skills and Abilities
Possess strong supervision skills with a minimum of 1 year of supervisory experience working directly with individuals with intellectual or developmental disabilities, and in performing the services outlined in the service description for the individuals being served; ability to communicate orally and written; ability to establish and maintain effective working relationships with individuals, community and staff; ability to analyze findings, identify problems and formulate solutions; knowledge of Intellectual disabilities and related physical, health, and behavioral concerns; possess caring and positive attitude; experience in conducting comprehensive assessment and knowledge of documentation tools. Program Director must serve as QIDP and must also possess valid driver’s license. This position requires the successful completion of training/certification in CPR, first aid, behavior management, medication administration, and the successful completion of criminal history and central registry background investigations.
Minimum Qualification Standards
- A Baccalaureate degree from an accredited college or university human service disciplines, education, or other allied discipline such as a registered nurse licensed in the Commonwealth of Virginia with at least one year of Clinical experience providing direct services to individuals with intellectual disabilities or other developmental disabilities; and
- Have demonstrated through professional and personal life experiences such as caring for a family member or friend with intellectual disabilities; the ability to provide administrative and operational oversight for Programs and Services.
- Must possess a valid VA Driver’s License and proof of insurance.
Impact Community Services, LLC employees and/or contractors will
- Become familiar with these regulations, comply with them in all respects, and help individuals understand and assert their rights,
- Protect individuals from any form of abuse, neglect and exploitation (i) by not abusing, neglecting or exploiting any individual; and (ii) by not permitting or condoning anyone else to abuse, neglect, or exploit any individual.
- Protecting individuals receiving services from abuse also includes using the minimum force necessary to restrain an individual.
- Cooperates with any investigation, meeting, hearing, or appeal held under these regulations. Cooperation includes, but not limited to, giving statements or sworn testimony.
- Perform any other duties required under these regulations.
Job Type : Full Time
* Annual Earnings : $52,000.00 @ $25.00/ hour (40 hours per week)
- Weekly Pay
- Monthly travel stipend- $100 (maximum)
Benefits: Healthcare available
Cost scale : Immediate coverage 100% employee paid Eligible for 50% employer paid after six (6) months employment
Paid time off : One week (40 hours) after one year of employment
* An increase will be negotiable after annual year of service. All pay increases are contingent upon performance.
IMPACT stands for Individuals Making Progress And Changing Tomorrow"
Our Mission is to serve adults with Intellectual Disabilities and their families through commitment, training, and support. This helps to establish a quality of life in the home and community setting to provide advocacy for individual rights and liberties that assist the adults in attaining their personal goals.
Company Description
IMPACT stands for Individuals Making Progress And Changing Tomorrow"\r\nOur Mission is to serve adults with Intellectual Disabilities and their families through commitment, training, and support. This helps to establish a quality of life in the home and community setting to provide advocacy for individual rights and liberties that assist the adults in attaining their personal goals.
- ...for those we serve by creating a supportive, inclusive, and safe environment. We are seeking a knowledgeable and experienced Program Director to join our team on a part-time basis to oversee and manage our residential services program. Position Overview: The Program...SuggestedFull timePart timeLocal areaFlexible hoursWeekend workAfternoon shift
- A leading IT Systems Integrator in Virginia is seeking an experienced Project Manager to oversee large managed services deals. The ideal candidate must have a Bachelor's Degree and extensive industry experience, alongside proven client management and leadership abilities...Suggested
$14.75 - $15.25 per hour
...cleanliness and recovery standards for the backroom area Ensures compliance with recycling and, where applicable, hazardous waste programs Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Job Description The Human Resources (HR) Manager will be part of a team responsible for the leadership of the CMS CCO Programs and workforce at the Chester, VA facility and is responsible for all aspects of the human resources leadership for the on-site CTI team. This...SuggestedContract workFor contractorsWork experience placementWork at officeLocal areaFlexible hours
- * This position requires relocation after training* Position Overview: The role oversees multiple reconditioning lines and is responsible to ensure necessary production metrics are consistently met. What you'll be doing: * Oversee multiple reconditioning lines within the...SuggestedRelocationShift work
- Responsibilities Oversee multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift. Fully manage facilities to meet or exceed targets in production, cost, and quality when the General Manager is not onsite...RelocationShift work
- CTI Resource Management in Chester, Virginia seeks a Supervisor to lead customer service representatives, ensuring productivity and quality. This role involves coaching, performance management, and training delivery, while supporting call center operations. A bachelor's...
$91k - $136.5k
Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop...Hourly payFlexible hoursShift workNight shift- Job Summary The Operations Lead (OL) reports to the Operations Manager and supports store processes and an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL works on all operation processes...Part timeFlexible hoursShift workNight shift
- IES Mission Critical is seeking a full-time QA/QC Coordinator for its Chester, Virginia location. This role involves developing Quality Assurance standards and ensuring compliance with project specifications. Candidates should have 2-5 years of electrical construction experience...Full timeFlexible hours
- ...Chester, Virginia. The Manager of Human Resources leads and manages the overall provision of Human Resources services, policies, and programs for the facility including employment and compliance; recruiting and staffing; employee orientation, onboarding, and training;...Full timeImmediate start
- Operations Manager - (OPSMGR_07012026.1) The Operations Manager will be part of a team responsible for the leadership of the CMS CCO Programs. Operations Manager is responsible for the direct oversight of CTI’s Customer Service Representative (CSR) Supervisor workforce at...Work experience placementWork at officeLocal areaShift work
$86.4k - $129.6k
First Line Supervisor AdvanSix plays a critical role in global supply chains, innovating and delivering essential products for our customers in a wide variety of end markets and applications that touch people's lives. Our reliable and sustainable supply of quality products...Hourly payTemporary workWork experience placementWork at officeFlexible hoursShift workRotating shift- Ross Stores, Inc. is looking for an Area Supervisor in Chester, Virginia. This role involves supervising store associates, ensuring a safe shopping environment, and handling operational processes. The successful candidate will have excellent communication skills, previous...Flexible hours
- Builders FirstSource, based in Chester, Virginia, is seeking an Operations Manager to oversee multiple operations controlling the flow of materials. The role involves planning operational strategies and managing costs while improving performance and productivity across ...
- CTI Resource Management is seeking a Human Resources (HR) Manager to lead HR functions at the Chester, VA facility. This role involves overseeing hiring processes, managing employee relations, and ensuring compliance with the Service Contract Act (SCA). The ideal candidate...Contract work
- About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical...Part timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
- A leading retail company in Chester, Virginia, is seeking an Operations Manager for the e-Commerce department. The role includes managing daily operations, staffing, training, and ensuring compliance with safety standards. Ideal candidates will have strong leadership skills...Flexible hours
- CTI Resource Management is seeking an Operations Manager for our Chester, VA facility. This role is crucial in leading the Customer Service Representative (CSR) Supervisors, ensuring that all operations align with CMS and Maximus standards. You will be responsible for monitoring...
- Excel Truck Group in Richmond, VA is seeking a Business Development Manager to lead a team of strategic sales representatives and drive growth across the organization. The role emphasizes top compensation, strong benefits, and advancement opportunities in a family-owned...
- A healthcare facility in Chester, Virginia is seeking a Human Resources Manager to lead HR services and compliance. The role involves recruitment, employee relations, and performance management. The ideal candidate will have at least four years of progressive HR experience...Full time
- Raising Cane’s in Chester, VA is seeking a Restaurant Manager to oversee daily operations at the Jefferson Davis Highway location. The role involves opening/closing, leading crew, managing cash, and upholding brand standards to ensure excellent guest experiences. The ideal...Weekend work
$16.1 per hour
A leading fitness franchise is seeking a Club Manager in Colonial Heights, Virginia, to oversee daily club operations and ensure a welcoming environment for members. Responsibilities include managing staff, administering member services, and ensuring cleanliness and safety...Hourly pay- Charah Solutions Inc. is looking for a Health and Safety Officer in Chester, Virginia. This position involves enforcing health and safety guidelines, conducting investigations of workplace incidents, and ensuring compliance with regulations. Candidates should have a valid...
- H&R Block, Inc. is seeking a seasonal Operations Technical Specialist in Chester, Virginia. The role involves ensuring tax offices are fully equipped and operational, executing setup activities, and providing technical support. The ideal candidate has strong problem-solving...Seasonal workWork at office
- A leading fitness franchise is seeking a Club Manager to oversee operations and enhance member experience in Colonial Heights, Virginia. Responsibilities include managing team recruitment, ensuring operational efficiency, and fostering a positive environment. Ideal candidates...
$14 - $19 per hour
Ulta Beauty, Inc. is hiring a Task Associate in Chester, Virginia. This role focuses on ensuring operational excellence, supporting sales, and maintaining store cleanliness. The ideal candidate will perform tasks like inventory counts, ensuring product availability, and...Hourly payFull timePart time$30 - $40 per hour
...prioritize work Demonstrated leadership and facilitation skills Preferred Qualifications Experience delivering training and evaluation programs Supervisory experience or demonstrated operational leadership Experience leading project management or process improvement teams...Contract workLocal area- ...Communicates with over the road drivers Willing to help the team in other areas Must be proficient in all Microsoft Office Suite programs; MS Word, Excel, PowerPoint and Outlook. Working knowledge of company ERP systems, such as AS400 or SAP Performs other related duties...Temporary workWork experience placementWork at officeFlexible hours
- ...material deliveries, etc. Takes an active role in employee training programs for drivers, yard personnel, and supervisors. This includes... ...to top management, public groups, and/or boards of directors. Must be able to persuade individuals or groups to take actions...Temporary workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Program Director. Be the first to apply!

