Payer Tracker AR Specialist

Job Description

Job Description

Payer Tracker / AR Specialist

Location: Charleston, Illinois (on-site)
Reports To: Billing Director

The Payer Tracker (AR Specialist) plays a critical role in ensuring timely collections and follow-up on all outstanding accounts. This individual will be responsible for aggressively managing accounts receivable and ensuring no revenue is left uncollected.

Accounts Receivable Management

• Monitor and manage AR aging reports across all facilities

• Conduct daily follow-up on outstanding claims with payers

• Work to reduce AR days and improve cash flow

Payer Follow-Up

• Communicate directly with Medicare, Medicaid, and commercial payers

• Track claim status, identify delays, and escalate issues as needed

• Ensure timely resolution of unpaid or underpaid claims

Denials & Collections

• Investigate and resolve denied or rejected claims

• Resubmit corrected claims in a timely manner

• Ensure maximum reimbursement on all claims

Tracking & Reporting

• Maintain detailed logs of payer communication and claim status

• Report trends, delays, and issues to Billing Director

• Assist in identifying systemic billing issues impacting collections

• SNF experience strongly preferred

• 2–4+ years of AR, collections, or billing experience in healthcare

• Familiarity with Medicare/Medicaid processes

• Experience with PointClickCare (PCC) preferred

• Strong follow-up skills, persistence, and attention to detail