Cross-Functional IT Support Specialist
C3EL
Job Description
Job Description
Overview:
Job Title: Cross-Functional IT Support Specialist
Security Clearance: Secret (or higher)
Location : Scott AFB, IL
(Due to the nature of the work and contract requirements, U.S. Citizenship is required. )
Description:
C3EL is seeking a Cross-Functional IT Support Specialist to support our mission at Scott Air Force Base in Illinois. The professional will provide flexible cross-functional coverage across application support and end-user equipment support. This role is designed to preserve continuity of services, absorb workload spikes, backfill planned/unplanned absences, and support application transitions and fiscal-year-end demand.
Primary Responsibilities:
- Provide application/account support, troubleshooting, ticket management, and higher-tier escalation as workload requires.
- Provide desktop, printer, workstation move, peripheral, and desk-to-switch connectivity support as required.
- Backfill team members during planned/unplanned absences and support continuity during turnover or onboarding periods.
- Assist with application transitions, account migrations, new-user setups, relocations, and configuration changes.
- Proactively identify recurring support issues and contribute to SOPs, knowledge bases, diagrams, and central documentation.
- Coordinate with Government application administrators, DISA Tier II/III teams, field sites, and other support organizations.
- Provide additional coverage during elevated workload periods, including the Government fiscal-year fourth quarter.
- Support weekly metrics and reporting by maintaining complete and accurate support records.
Required Qualifications:
- U.S. Citizenship.
- Broad experience across application/user support and desktop/end-user support functions.
- Experience with ticket management, account administration, workstation/peripheral troubleshooting, and basic network troubleshooting.
- Ability to shift between support functions based on mission priorities and staffing needs.
- Ability to meet applicable DISA personnel security and network-access requirements.
Preferred Qualifications:
- DoD/federal enterprise support experience.
- Experience with SPS/PD2, ECWM, or similar Government business applications.
- Previous DISA support experience.
- IT service-management or DoD-approved cybersecurity certification relevant to assigned duties.
Education / Experience:
- High school diploma and at least 5 years of relevant experience.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Cross-Functional IT Support Specialist in Scott Air Force Base, IL vacancy
- ...Title: Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted... ...Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure... ...servers, and communication systems that support naval operations; as a Cryptologic...SuggestedApprenticeshipWorldwideShift work
US Navy
Swansea, IL4 days ago - ...Overview DecisionPoint seeks a Desktop Support Specialist - Senior to provide advanced onsite desktop, executive, and mission IT support for SDDC G6. This position... ...coordination with other technical support functions. This position is located at HQ SDDC, Scott...SuggestedContract workFor contractorsLocal area
$45k - $55k
...for an accommodation or an alternative application process. IT Help Desk Specialist Full Time Shiloh, IL, US 2 days ago Requisition ID: 1564... ...role, you will be the first point of contact for technical support, helping employees resolve IT issues quickly and efficiently...SuggestedFull timeRemote work- ...Overview: Job Title: End User Support / Systems Administrator... ...Responsibilities: Provide IT equipment support for new-user... ...peripherals for connectivity and functionality. Provide end-user network... ...II/III teams when issues cross technical support boundaries....SuggestedContract workRelocationRelocation package
C3EL
Scott Air Force Base, IL18 days ago - ..., operations, maintenance, and technical support for Global Information Technology Support... ...experienced technical leadership in secure DoD IT environments and the ability to... ...applicants as a part of their essential job functions cannot disclose the pay of other employees...SuggestedContract workFor contractorsLocal area
$40k - $80k
...26-09-21 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job... ...Description SAIC is seeking a Computer User Support Specialist to support an IT support effort for USTRANSCOM located at Scott...Full timeContract workRemote workMonday to FridayShift workWeekend work- ...DecisionPoint seeks an Intermediate Desktop Support Specialist to provide onsite customer support for... ...supporting DoD users in a secure IT environment, maintaining approved baseline... ...as a part of their essential job functions cannot disclose the pay of other employees...Contract workFor contractorsWork at officeLocal areaRemote work
- ...is looking for an experienced and cleared Network Administrator to join our on-site team at Scott AFB in Illinois. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing worldwide 24/7/365 technical and...Contract workRemote workWorldwideShift workNight shiftRotating shift
C3EL
Scott Air Force Base, IL4 days ago $68k
...Secret clearance (interim Secret acceptable) 6 years of overall IT experience 3 years of experience managing and maintaining on... ...on a small team providing overall Tier II and Tier III Network support for our DoD Client Will be a part of a team in charge of the...Interim roleWork at officeLocal areaQuadrant
Scott Air Force Base, IL4 days ago$73.45k - $132.78k
...Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided capabilities and services. The Leidos Digital Modernization Sector/Global Solutions Management-Operations II...Contract workLocal areaImmediate startLeidos
Scott Air Force Base, IL6 hours ago$60k - $71k
...:30 PM Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized... ..., password resets, and access permissions Monitor system functionality and help diagnose hardware and software-related issues...For contractorsWork at officeMonday to FridayFlexible hours$40k - $80k
Description SAIC is seeking a Computer User Support Specialist to support an IT support effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical,...Contract workMonday to FridayWeekend work- ...Auffenberg Dealer Group is seeking an entry-level Help Desk Support team member to assist employees with IT issues in person and remotely. This part-time role involves 28 hours per week with six-hour and four-hour shifts, including alternating Wednesdays or Saturdays....Part timeRemote workShift work
Auffenberg Dealer Group
Shiloh, IL1 day ago $60k - $80k
...on-site at Scott AFB, IL. This position supports the Missile Defense Agency (MDA) and Defense... ...: F5 Networks Certified Technical Specialist ITILv4 (Information Technology Infrastructure... ...and wherever. We provide enterprise IT, engineering, full life-cycle communications...Full timeWork at officeLocal areaNight shiftRotating shift$73.45k - $132.78k
...Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).The Leidos Digital Modernization...Full timeShift workNight shiftLeidos
Shiloh, IL2 days ago- ...programs across the country and in more than 20 states. Our programs support multiple Federal agencies the Department of Defense and often... ...be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation....Full timeWork experience placementLocal areaLong distanceShift workNight shift
- ...: C3EL is seeking a Transport/IP (TRIP) Network Technician to support critical work at Scott AFB in Illinois. Our customer, Defense Information... ...of complex issues. Demonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing,...Contract workFor contractorsShift workNight shiftRotating shift
- ...below, this is the opportunity that will inevitably take your career to unbelievable levels! ·Estimated Start Date: 1 Nov Objective:Support the Clients system through ensuring secure, efficient, and scalable operations across NIPR and SIPR environments, maintaining high...
CEdge Inc.
Scott Air Force Base, IL5 days ago - ...Description Overview: Job Title: Application Support Specialist / Systems Administrator Security... ...Department of Defense (DOD)-wide functional and technical application support, including... ...Previous DISA support experience. IT service-management or DoD-approved...Contract work
C3EL
Scott Air Force Base, IL18 days ago - ...an experienced, Network Operations Specialist to serve as a part of the Government... ...Programs team providing comprehensive IT service capability to support the U.S. Army Transportation Command... ...while performing the following functions: Work with a team of Engineers to...Contract work
- Fabergent in Belleville, Illinois is seeking a full-time RHEL/Windows System Administrator responsible for maintaining multi-user computer systems including RHEL and Windows environments. The ideal candidate must have at least five years of related experience and an active...Full time
- ...server system problems, utilizing available tools and working in coordination with other internal groups and vendor provided technical support resources. Troubleshoot networking issues related to routing, firewalls, and DMZ architecture. Work with other unit members to...
- ...for advancement Profit sharing Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Swansea, IL2 days ago - ...Squadron Administrative Support Specialist (Part-Time) B3H is seeking a Squadron Administrative Support Specialist (Part-Time) to provide... ...all newly assigned aircrew; orient them regarding the basic functions of the organization, introduce them to key personnel, and...Contract workPart timeWork at office
B3H Corporation
Scott Air Force Base, IL1 day ago - ...Insight Global is seeking a Senior Desktop Support Specialist for a top government/defense client.... ..., manage service tickets, and work cross-functionally with engineering teams to resolve complex... ...background supporting enterprise IT environments. • Provide Tier 1 and...Work at office
- ...Verification & validation of software via automated & manual functional & non-functional testing Test case configuration, creation,... ...external stakeholder communication of software and testing status Support for adoption of continuous improvement initiatives (e.g.,...For contractorsFlexible hours
- ...) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA... ...include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4. Education: ~A minimum of a High School diploma...Contract workShift workNight shiftRotating shift
- ...Job Description Job Description Overview: Job Title: Defense Red Switch Network (DRSN) Support Technician Security Clearance: Top Secret Location : Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required. )...Contract workShift workNight shiftRotating shift
- The Customer Service Support Coordinator role supports the Account Coordinator team by completing daily, weekly and quarterly scheduled... ..., including participation in meetings, team discussions, and cross-functional coordination. Collaborate with fellow team members and...Work at officeRemote workMonday to FridayFlexible hours
- ...Job Description Job Description Overview: Job Title: IT Support Team Lead / Senior Systems Administrator Security Clearance: Secret (or higher) Location : Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cross-Functional IT Support Specialist. Be the first to apply!
Related searches
- IT technical support Scott Air Force Base, IL
- tech support Scott Air Force Base, IL
- IT systems support Scott Air Force Base, IL
- IT support Scott Air Force Base, IL
- software technical support Scott Air Force Base, IL
- IT tech support Scott Air Force Base, IL
- field technical support Scott Air Force Base, IL
- IT user support Scott Air Force Base, IL
- technical support Scott Air Force Base, IL
- technical support customer service Scott Air Force Base, IL