Urgent Care Medical Assistant

Job Description

Job Description

Description:

We have a unique opportunity for a Medical Assistant to join our team at The Injury Clinic , formally known as Go To Ortho, a walk-in orthopedic urgent care clinic located in Lake Oswego, Oregon and Beaverton, Oregon. This is a great opportunity for a part-time professional looking for an opportunity to gain experience in a fast-paced medical setting. We offer growth opportunities, a collaborative environment, and on-the-job training.

Schedule: 12-hour shifts. Clinic(s) operate Monday-Sunday 8am-8pm. Full Time (3 shifts). This position is based primarily at the Lake Oswego clinic. Must be willing to work at least one weekend day at the Beaverton clinic. Must be flexible working at both Lake Oswego and Beaverton clinics.

Responsibilities: You will be an integral part of the care that patients receive and will support the provider in clinic with hands-on care and clerical and administrative duties throughout the day. Responsibilities include but are not limited to:

Clinical Duties

- Escorting patients to and from the lobby, x-ray room, and exam rooms.

- Performing proper lifting and transferring techniques to safely move patients to and from the imaging table.

- Cleaning, sanitizing, stocking, and turning over rooms between patients.

- Drawing up injections as ordered by our providers.

- Preparing patients for treatments and procedures.

- Removing splints, bandages, dressings, and preparing the patient prior to the provider's exam.

- Removing sutures and staples and provide wound care, and wound care instructions when ordered by providers.

- Application and removal of casts, splints, and other braces.

- Effectively communicate processes and follow up instructions with patients.

- Performing both opening and closing clinical duties.

Administrative & Back Office Duties

- Creating new patient charts completely and accurately in our electronic medical record (EMR) system.

- Entering requested imaging orders in EMR to reflect the studies performed.

- Entering orders, referrals or documents into our EMR.

- Obtaining authorizations for advanced medical imaging from insurance companies.

- Managing referrals, contacting patients and scheduling at either of our locations.

- Triaging medical concerns or requests from patients, and addressing with the mid-level provider.

- Returning phone calls to patients, and providing instructions and recommendations as advised by the mid-level provider.

- Completing disability paperwork, attending physician statements, 827 forms, work status updates, etc. in a timely manner.

- Reviewing upcoming appointments and obtaining pertinent records.

- Managing medical supply inventory and ordering as needed for the clinic.

Qualifications

- High school diploma or equivalent.

- Previous experience working in an urgent care setting (preferred).

- Previous experience working in an orthopedic care setting (preferred).

- 1+ year of experience in a medical clinic setting as a medical assistant or other patient services support role (preferred).

- Familiarity with EMR systems is preferred.

- Familiarity and ability to comply with HIPAA regulations.

- Ability to reliably commute to Lake Oswego, OR and Beaverton, OR.

- Ability to participate in pre-employment background check upon hire.

- Authorization to work in the United States.

Bonus Qualifications:

- Multiligual

- Limited X-Ray License

- MA Certification

Although we value technical experience; We also REALLY value the skills that aren't necessarily tangible. These are some shared skills/values among our current team, and absolutely necessary as we add our next team member.

Patient Experience – Will you do whatever is reasonable and possible to ensure patients have comfortable and positive experiences at our clinic?

Initiative – When you see something needs to get done, or know it will need to get done, do you take action? Can you do this with autonomy?

Collaboration – Do you consider yourself a team player? Do you work well with others, chip in when needed, and hold yourself to a high standard?

Dependability – Do you have reliable transportation?

Flexibility – Can you be available to change your role in a moments notice if help is needed? Are you able to cover our Beaverton location on an occasional basis for coverage?

Team Dynamic: This position will work closely with our team of X-Ray Techs, Medical Assistants, Providers, and Front Office Staff.

Our team is encouraged to ask for help and support each other as necessary to get the job done. We are focused on maintaining a work environment that everyone can enjoy, excel, and experience fulfillment in.

This is an excellent opportunity for individuals seeking to gain valuable experience and advance their career in the medical field. If you are ready to make a difference and work in a fast-paced clinic and supportive team environment, submit your resume today!

Benefits:

• 401(k)
• Health, dental, and vision insurance
• Paid time off

Physical Requirements & Mobility

• Agility: Frequent standing, walking, reaching (all levels), and maneuvering in tight spaces.
• Stamina: Ability to bend, crouch, or kneel for up to 15 minutes.
• Strength: Occasionally lift up to 50 lbs and push/pull loads up to 200 lbs .

Patient Care & Safety

• Mobilization: Safely assist with patient transfers, stabilization, and "assisted falls" to prevent injury.
• Coordination: Strong hand-eye coordination and fine motor skills for medical tasks (e.g., injections, splinting, using small tools).

Vision & Communication

• Senses: Full-spectrum vision (depth, color, and focus) and precise manual dexterity.
• Interpersonal: Clear, effective communication with patients, families, and the medical team.