Director of Food and Beverage

Job Description Job Description Director of Food and Beverage Champions Social Club, Dallas TX Inspired by leaders in hospitality and entertainment, Champions Social Club reimagines an iconic North Dallas steakhouse into a refined social destination, where elegance, connection and culture converge. With fine dining as a cornerstone of the membership offerings, our culinary philosophy is best described as "A Taste of Texas with International Flavors." Bringing more than 40 years of culinary expertise, including stints at some of the most prestigious steakhouses in Texas, Executive Chef Connie Trujillo seamlessly blends global inspiration with classic Dallas steakhouse fare to create an unforgettable dining experience. Beyond the plate, Champions Social Club comes alive with curated entertainment for our members — from music to comedy to magic shows — and special events such as wine tastings, cigar and bourbon pairings, networking events and more. At Champions, culture is everything. We believe in limitless possibilities and building a team that values people above all. We're driven by creativity, integrity and a shared passion for delivering exceptional experiences in every detail. About the Role: The Director of Food & Beverage is responsible for the strategic leadership and seamless execution of all food and beverage operations across the club. This role partners with the General Manager and Corporate Executive Chef to uphold the highest standards of service and culinary excellence, ensuring that member experiences consistently exceed expectations. The Director plays a key role in driving operational efficiency and financial performance, including revenue growth and profitability, while fostering a culture of exceptional service. In this leadership role, the Director will oversee the entire front-of-house service teams, manage vendor relationships, and lead initiatives to enhance member satisfaction through innovative programming, pricing strategies, and promotion of club events. Additionally, the Director will ensure strict adherence to safety protocols, regulatory compliance, and club standards, positioning the club as a prestigious destination for members. By aligning operational practices with the club's strategic goals, the Director of Food & Beverage will contribute to the long-term success and reputation of the club. Responsibilities: Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance. Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives. Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations. Work with the leadership team to develop and implement member activities and events that enhance member engagement. Interact professionally with members and guests, accommodating changes and last-minute requests as needed. Develop aggressive sales, marketing, and net revenue plans for food & beverage, and oversee their successful implementation according to Champions' budgeting and revenue guidelines. Ensure expense control systems are in place, closely monitoring department expenses, including payroll-to-revenue ratio, and utilizing appropriate forecasting systems. Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting through time management systems. Ensure accuracy in hours worked and adherence to policies and procedures outlined in the Champions Policy. Ensure service recovery programs are effectively implemented, with staff trained to handle Member concerns. Recruit, hire, and develop qualified staff committed to service excellence, understanding the relationships between Member satisfaction, value, and retention. Create an excellent work environment, focused on teamwork, mutual respect, and Member satisfaction while achieving the steps of service and revenue objectives. Develop employees for career advancement using performance reviews, cross-training, and developmental planning. Administer appropriate compensation packages in line with labor laws and ensure comprehensive onboarding for new hires. Implement and execute training programs consistently to ensure staff deliver quality service and products. Work closely with the Managing Director, Event Sales Manager, and Marketing to ensure alignment in all matters related to food & beverage operations. Attend and lead department head meetings, food & beverage meetings, and hold regular service training sessions to ensure staff are well-informed and prepared. Conduct daily line-ups to review events of the day and menu items with the service team. Ensure all staff adhere to mandated policies and procedures, and that all labor-related processes are properly followed. Oversee procurement, scheduling, and payroll responsibilities, ensuring compliance with club policies and regulatory requirements. Continuously monitor service operations, ensuring all aspects of the F&B department align with the club's standards and goals. Oversee the food and beverage aspects in Private Events, attending BEO meetings, determining product and staffing needs, and ensuring smooth operations. Experience and Qualifications: Required A high school diploma or equivalent. A minimum of 5 years in Club management or related role within the Food & Beverage industry. Preferred Bachelor's degree. Multi-unit experience. Preferred certifications include Food Handlers Certificate, Alcohol Safety, TABC Certification, and CPR Certification. Proven experience managing multi-million-dollar operations, with the ability to make financial decisions. Mistakes in expense allocation could significantly impact departmental profit and loss. Strong experience handling highly confidential material such as member and employee data. Knowledgeable in Service Training and Alcohol Management. Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills. Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety Benefits Free medical benefits, with options for upgraded coverage Dental and vision coverage Flexible paid time off Commuter benefits 401(k) retirement plan Perks program with discounts on local gyms, restaurants, concerts, and more. Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.