Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Leader

Chipotle Mexican Grill

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.?

WHAT YOU'LL DO

  • In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:

  • Making sure great tasting, high quality food is served

  • Helping to resolve food quality issues

  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed

  • Helping to resolve customer incidents and working to ensure positive customer experiences

  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules

  • Developing and cross training all front of house Crew

  • Assisting with Crew performance reviews

  • Developing future Service Leaders

  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork

  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary

  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE

  • Be able to understand and articulate Chipotle's Food With Integrity philosophy

  • Have knowledge and experience of cash handling policies and procedures

  • Have knowledge of Food Safety and health department matters

  • Have familiarity with office paperwork

  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

  • Have a high school diploma

  • Have restaurant experience

WHAT'S IN IT FOR YOU

  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)

  • Free food (yes, really FREE)

  • Medical, dental, and vision insurance

  • Digital Tips

  • Paid time off

  • Holiday closures

  • Competitive compensation

  • Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact View email address on click.appcast.io if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Service Leader in Warrensville Heights, OH vacancy
  •  ...learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that... 
    Suggested
    Work at office
    Local area
    Shift work

    Chipotle Mexican Grill

    Maple Heights, OH
    1 day ago
  • $24 - $27.5 per hour

     ...Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular Your Role at Sephora: As a Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success-... 
    Suggested
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Sephora USA, Inc.

    Beachwood, OH
    1 day ago
  • $120.97k

     ...Job Title Industrial Client Service Leader - Industrial Water/Wastewater Location United States - Nationwide Travel 15% travel Visa Sponsorship No. Job Description CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background... 
    Suggested
    Temporary work
    Visa sponsorship

    CDM Smith

    Cleveland, OH
    1 day ago
  • $18.55 per hour

     ...and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic’s Environmental Services (EVS) Department is consistently ranked among the highest‑performing EVS teams in healthcare. As Team Lead, you will work to... 
    Suggested
    Hourly pay
    Shift work
    Weekend work
    Afternoon shift

    Cleveland Clinic

    Beachwood, OH
    3 days ago
  • $120.97k

     ...Description: *** This position can be based in any of our CDM Smith offices *** CDM Smith is seeking an Industrial Client Service Leader with a strong industrial water and wastewater background to help further accelerate the growth of our Industrial business unit... 
    Suggested
    Full time
    Temporary work
    H1b

    CDM Smith

    Cleveland, OH
    2 days ago
  •  ...Resident Services Coordinator Colony Club - Bedford, OH 44146 Overview Position Type Full Time Category Admin - Clerical Description We are looking for a Resident Service Coordinator to work with our maintenance team at The Loop to provide excellent service... 
    Full time
    Work at office

    Friedman Management

    Bedford, OH
    1 day ago
  • $11 per hour

    Lolli & Pops Service Lead Ampersand Brands, LLC - Beachwood, Ohio, United States - Information Technology About this position Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand‑crafted candy maker, and... 
    Hourly pay
    Flexible hours

    Ampersand Brands, LLC

    Beachwood, OH
    4 days ago
  • Vistra Corporate Services Company is seeking an experienced professional in Information Technology to manage and improve operational processes. The candidate will lead a team focused on tools adoption, operational efficiency, and strategic alignment with enterprise initiatives... 

    Vistra Corporate Services Company

    Cleveland, OH
    1 day ago
  • Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions...  ...of work, think of Gallagher. Overview As the Client Service Leader you will ensure delivery of exceptional service to Gallagher’s... 
    Full time
    Live out
    Work at office
    Local area
    Flexible hours

    Gallagher

    Cleveland, OH
    1 day ago
  • A financial services firm in Cleveland seeks a Manager of 401(k) Retirement Plan Services to lead the 401(k) division while servicing existing clients. This role offers an opportunity to build strong relationships with business owners and participate in the growth of a... 

    iLocatum

    Cleveland, OH
    4 days ago
  • A leading staffing firm in Cleveland is seeking a Secretarial Support Services Manager to oversee the secretarial support operations and staff performance. This position requires a Bachelor’s degree and at least 10 years of law office experience, including 5 years in a... 
    Work at office

    CS&S STAFFING SOLUTIONS

    Cleveland, OH
    2 days ago
  • $265k - $325k

     ...markets transactions. The role requires strong leadership skills and extensive investment banking experience, particularly in the Payor Services sector. You will be responsible for initiating and executing investment banking engagements while mentoring junior staff. A... 

    Ernst & Young Oman

    Cleveland, OH
    4 days ago
  • $63k - $78k

    Scientific Games, LLC is looking for a Field Service Supervisor in Cleveland, Ohio, to lead a team of field technicians dedicated to delivering exceptional customer service. You will oversee the installation, removal, maintenance, and repairs of lottery equipment at various... 

    Scientific Games, LLC

    Cleveland, OH
    21 hours ago
  • Monro is seeking a Store Manager in Cleveland, Ohio to lead and develop a team while ensuring peak sales performance. The selected candidate will manage day-to-day operations, driving a 5-star guest experience through leadership and effective training. This role requires...

    Monro

    Cleveland, OH
    21 hours ago
  • $93k - $189k

    Huntington Bancshares, Inc. seeks a Commercial Services Manager in Cleveland, Ohio, to lead a team focused on enhancing customer experience within Commercial Banking. The role requires extensive knowledge of Commercial products, the ability to manage multiple direct reports... 

    Huntington Bancshares, Inc.

    Cleveland, OH
    2 days ago
  • Huntington National Bank is seeking a skilled Commercial Services Manager in Cleveland, Ohio. This role involves leading a team to enhance customer service and manage commercial banking products. You will provide oversight, manage risk, and establish procedures while ensuring... 
    Flexible hours

    Huntington National Bank

    Cleveland, OH
    21 hours ago
  • Daniels Health is seeking a Field Service Manager to lead a team of Field Service Technicians across multiple hospital sites. This role focuses on enhancing service quality and operational efficiency within healthcare environments. The ideal candidate will have over 5 years... 

    Daniels Health

    Cleveland, OH
    3 days ago
  • $185k - $232k

     ...operations, ensuring security compliance, and leading two teams. The ideal candidate has 8-10+ years of experience with a focus on service management and multi-site environments. The role offers a salary range of $185,000 to $232,000 with additional benefits. #J-18808-Ljbffr... 
    Work at office

    Benesch, Friedlander, Coplan & Aronoff

    Cleveland, OH
    1 day ago
  • Sodexo Group is seeking a General Manager 3 for Environmental Services at UH Parma Medical Center in Parma, OH. You will drive client satisfaction and manage housekeeping operations to create a clean and safe environment for patients and staff. The ideal candidate has... 

    Sodexo Group

    Cleveland, OH
    3 days ago
  • POSITION OBJECTIVE Custodial Services strives to provide high quality, customer service oriented cleaning services to the university community. Building service workers provide routine and special cleaning services in campus buildings and residence halls, including restrooms... 
    Temporary work
    Immediate start
    Shift work

    Nari

    Cleveland, OH
    21 hours ago
  • Gallagher is seeking a Client Service Leader in Cleveland, Ohio to manage client service teams and ensure exceptional delivery of services. The role involves developing strong client relationships and enhancing team performance through feedback and coaching. The ideal... 

    Gallagher

    Cleveland, OH
    1 day ago
  • Carvana in Cleveland, OH is looking for a Service Manager to oversee dealership operations, focusing on customer satisfaction and team performance. You will manage service operations, ensuring compliance and optimizing workflow while leading a team of up to 40 members.... 

    Carvana

    Cleveland, OH
    1 day ago
  • The Schindler Group in Cleveland, OH, is seeking a Service Operations Manager to oversee the repair and maintenance activities of its portfolio. You will lead a team, manage budgets, and ensure customer satisfaction with high-quality service delivery. This role requires... 

    Schindler Group

    Cleveland, OH
    21 hours ago
  • Carvana is seeking a Service Manager for its dealership operations in Cleveland, Ohio. This leadership role involves overseeing service operations, managing a team of up to 40, and ensuring compliance with OEM standards. The ideal candidate will have a minimum of 5 years... 

    Carvana

    Cleveland, OH
    1 day ago
  • A leading equipment services company is seeking a National Operations Manager to oversee and optimize service operations across the United States. The role requires a Bachelor's degree in Engineering and over 8 years of operational management experience. Key responsibilities... 

    Edwards Vacuum LLC

    Cleveland, OH
    2 days ago
  • Ampersand Brands, LLC is seeking a Lolli & Pops Service Lead in Beachwood, Ohio, to enhance store performance and guest engagement. The ideal candidate will drive financial results by ensuring team productivity and maintaining high standards of service. Responsibilities... 

    Ampersand Brands, LLC

    Beachwood, OH
    4 days ago
  • Hallswater in Cleveland, Ohio seeks a Service Manager to ensure exceptional service delivery and operational efficiency. The role involves managing personnel, inventory, installations, and fostering a culture aligned with Hall's values. The ideal candidate will have plumbing... 

    Hallswater

    Cleveland, OH
    2 days ago
  • MSX International seeks a dynamic leader for their Mobile Service program in Cleveland, Ohio. The role combines consulting, sales coaching, and hands-on training, requiring a passion for customer experience and automotive services. Responsibilities include increasing dealership... 

    MSX International

    Cleveland, OH
    2 days ago
  • O'Reilly Auto Enterprises, LLC is looking for a Retail Service Specialist in Maple Heights, Ohio. This role involves supporting the Store Manager and Assistant Managers, managing store operations, and ensuring excellent customer service. The ideal candidate will have strong... 

    O'Reilly Auto Enterprises, LLC

    Maple Heights, OH
    2 days ago
  •  ...Cleveland Solon. The role is crucial for overseeing front office operations and providing guest support while maintaining a superior service environment. The ideal candidate will have customer service experience, preferably in a hotel setting, and must show proficiency in... 
    Weekend work
    Afternoon shift

    Buffalo Lodging

    Solon, OH
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Leader. Be the first to apply!