Clinical Assistant- Office Support- Services- Full Time

Clinical Assistant– Office Support (Full Time)

Deliver Compassionate Care and Make a Difference Every Day!

Office Support is seeking a Full Time Clinical Assistant to join our dedicated team serving Centerway, NY.

If you're passionate about helping patients and want to build a rewarding career in healthcare, this would be your opportunity to make a lasting impact.

The Clinical Assistant provides both clinical and administrative support within an outpatient practice. This position works closely with providers, patients, and care teams to deliver high-quality patient care while maintaining efficient office operations. Responsibilities include obtaining patient information, assisting with examinations, coordinating care, scheduling appointments, and supporting day-to-day clinical activities

Your Workday:

Full Time- Dayshift - Monday-Friday- eight-hour shift anywhere between 7a-7p and they travel to Erwin Bath Center way, but I believe even big Flats.

Covers multiple departments.

What You’ll Receive

• Competitive compensation
• Up to a $5,000 sign on bonus
• Comprehensive health coverage
• Retirement plan with employer contributions
• Career development and advancement opportunities
• Tuition assistance programs
• Employee wellness and support resources

Recognized Excellence

• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• Best Places to Work 2025 - Modern Healthcare
• America's Best-In-State Employers (PA) 2025 - Forbes
• America's Best Employers for Healthcare Professionals 2025 - Forbes
• America's Best Employers for Women 2025 – Forbes

Office Support - Centeway

Every day is different Office Support Services positions support patient registration, scheduling, insurance verification, phone communications, and coordination between patients and clinical teams. The variety keeps the work engaging and allows you to build valuable healthcare experience.

You'll be the first impression for patients As a Patient Service Specialist, you help create a welcoming and positive experience for patients by greeting them, scheduling appointments, answering questions, and helping them navigate their care journey. This role is essential to delivering Guthrie's commitment to patient-centered care.

Position Summary

Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification

High School Diploma or equivalent.

Experience

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.

Essential Functions

• Interviews patient to obtain medical history.
• Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
• Assists provider during exam and treatment.
• Directs patient to examination room and prepares patient for examination and treatment.
• Performs liaison duties between patients, Providers, hospital staff, etc.
• Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
• Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
• Routes patient after exam to proper area for visit completion.
• May be required to do phlebotomy.
• May perform high level disinfection, based on departmental equipment

Other Duties

• Answers telephones and schedules patient appointments.
• Takes messages of a medical nature (requests for prescription refills, test results, etc).
• Performs other clerical functions as necessary.
• Exhibits good telephone etiquette.
• Quotes patient self‐pay balances at time of scheduling.
• Informs patients of their financial obligations.
• Directs patients to the patient representative for assistance with their account.
• Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
• Assists in maintaining appropriate level of supplies.
• Attends and participates in Department meetings, along with contributing to department/office goals.
• Become familiar with ICD‐9 and CPT coding.
• Cleans, stocks, and prepares exam rooms.
• Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.
• Assists with obtaining and processing referral and pre‐certification requirements.
• Maintains confidentiality, respect and consideration of patients and others.
• Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
• Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
• Performs and documents quality control on equipment as required.

Pay ranges from $17.40-$25.66 based off experience

Updated 8.20.25

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.