Commercial Entry Systems Field Technician

Job Description

Job Description

Shape the way businesses open their doors

Vortex Doors, recognized for top-tier service and a customer-first mindset in commercial and industrial door repair, is hiring Service Technicians. Whether you bring prior door experience or you’re just getting started, you’ll learn to install, fix, and maintain a wide range of entry systems and hardware that keep facilities safe and running smoothly.

A day in the life

You start your morning reviewing the day’s work orders, stocking your truck, and heading to job sites. One stop may involve replacing broken springs and hinges; the next could be calibrating an access control closer or verifying code compliance on a newly installed storefront door. Throughout the day, you communicate clearly with customers, document your steps, and verify each repair meets Vortex standards for safety and quality.

What you’ll handle

• Install and repair a broad range of commercial doors using the right tools and practices.
• Diagnose and complete routine repairs on components such as springs, hinges, locks, and electrical parts.
• Set up and adjust hardware including locks, handles, door closers, and access control systems.
• Confirm every install and repair meets applicable safety and building code requirements.
• Engage with customers, explain findings and options, and recommend cost-effective solutions.
• Record service visits, work performed, parts used, and results; submit accurate reports as needed.
• Troubleshoot issues quickly and thoroughly, ensuring dependable operation.
• Perform final quality checks to ensure work aligns with company standards.

Why Vortex

• Industry-best training designed to accelerate your growth.
• Hands-on development across commercial/retail door openings, hardware, and storefront glazing.
• Training on manual doors and dock equipment for industrial openings.
• Hollow metal door, frame, and hardware training to broaden your skill set.
• A strong safety culture that puts your well-being first.
• A positive work environment with recognition and rewards.
• Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO.
• Company-provided uniforms and an annual boot allowance.

Schedule

Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday, with potential overtime and on-call hours.

What you bring

• High school diploma or equivalent.
• 2+ years of commercial door service experience is a plus (entry-level candidates welcome).
• Familiarity with door types, brands, and hardware is a plus.
• Confident using hand and power tools.
• Strong troubleshooting and problem-solving abilities.
• Comfort with math involving fractions and precise tape-measure reading.
• Clear communication and customer service skills.
• Meticulous attention to detail and pride in your workmanship.
• Knowledge of safety regulations and a commitment to following them.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 pounds.
• Ability to lift and bend frequently, climb ladders up to 20’ high, work on your knees for extended periods, and safely operate power tools.
• Ongoing training provided to support continuous growth.