Computer Systems Analyst

DISTRIBUTED COMPUTER SYSTEMS ANALYSTThis open competitive advertisement is for a Career Service position located at Central Office in Tallahassee, FL in the Office of Information Technology. The mission of the Office of Technology in the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the Department's operations and enhance its efficiency.Job Duties:Providing support for computer systems at multiple sites as part of the Department's Central OfficeResponsible for planning, designing, implementing and troubleshooting the local client architectureInstallation and support of network computers, including setup and loading of softwareAssists with providing general support of peripheral devices such as monitors, docks, printers, USB drives, and scannersProvides support for software packages including Microsoft Office 365 v2016, Adobe products, terminal emulation software, etc.Assists with the maintenance of inventory user issued IT equipmentAssists other IT units, such as Field Staff, with issues as neededProvides after hours "on-call" support on an as-needed basisBenefits:Paid vacation, sick leave, and holidaysComprehensive health insurance and life insurance with accidental death and dismemberment benefitsSupplemental Dental, Vision, Life, Disability and Hospitalization insuranceTuition-Free college coursesRetirement Plans with the Florida Retirement System: Pension Plan (Traditional Retirement Pension Plan) Investment Plan (401(K)-Type Retirement Plan) Deferred Retirement Option Program (Drop) Deferred CompensationRequirements:Must possess a high school diploma or its equivalentMust have experience supporting desktop computer equipment in a Criminal Justice Information Systems (CJIS) environmentMust have a valid Driver's LicenseMust be able to work on-call, if needed, including during times of Emergencies or DisastersAble to lift 50 pounds multiple timesPreferred Qualifications:Completed a Degree, Coursework, or Technical Certifications such as CompTIA® A+ CertificationExperience with VoIP systemsExperience with any software for tracking technical work, such as Cherwell, Service Now, or other IT related tracking systemsAdditional Information:Background screening requirementEmployment eligibilityDrug-Free workplaceVeterans' PreferenceLocation: Tallahassee, FL, US