Service Operations Manager

$45k

Zips Car Wash

North Myrtle Beach, SC

Job Description
Job Description
Do you have a natural ability to lead people and promote the delivery of exceptional customer service? If so our Service Operations Manager position at ZIPS Car Wash located at 4404 Hwy 17 South, North Myrtle Beach, SC, is the perfect position for you!
As our Site Manager, you will oversee the day-to-day operations of the car wash, maintain cleanliness and functionality of the property, and offer assistance throughout the entire car wash process. In this customer-focused setting, you have the opportunity to cultivate a sense of trust while being recognized and rewarded for your service!
Starting pay for this position is: $45,000 + Bonus Pay!
Pay may vary based on experience.

Rewards for YOU:
Competitive Pay
DailyPay. Get paid daily!*
Tuition Reimbursement
Free Car Washes
401K Match
Health, Dental and Vision insurance
Paid Time Off
Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated!

Bring JOY to YOUR Journey and apply today for our Site Manager position! Responsibilities
Maintain all aspects of the site to ensure it runs beautifully
Recruiting, interviewing, hiring, performance managing site level team members
Training of Customer Service Associates, Leads and Assistant Managers and provide ongoing education
Creates team member schedules, assigning schedules and responsibilities to team members
Giving team members financial goals and sales targets to meet on a scheduled basis
Open and close the site and facilitate daily operations
Perform minor equipment repairs as trained and directed
Engage customers while selling and promoting our Unlimited Wash Club
Monitor and control daily labor percentages and preventative wash maintenance
Ensure timely completion of daily, weekly, and monthly reporting as required
Consistently and correctly uphold and enforce company policies
Monitor, control, and troubleshoot chemicals daily
Safely and efficiently load every vehicle with clear hand signals and a smile
Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
Managing the overall performance of the site
Required Skills
2 years of experience in a management role
3 years of sales or customer service experience
Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
High School Diploma or Equivalent
Preferred: Associate degree or higher in business or related field
Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
Preferred: Car Wash experience

Apply

Vacancy posted 3 days ago

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